Dunkin'

3.2
203 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Leesburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
308 Kellys Ford Plaza SE, Leesburg, VA
20175, United States

Hours

Reviews

3.2
203 reviews
5 stars
76
4 stars
26
3 stars
23
2 stars
14
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Inconsistent Food Quality

The quality of food and drinks varied significantly, with many customers noting that items were often poorly prepared or not fresh.

Staff Friendliness

While some customers praised friendly staff, many others experienced rudeness and lack of attention from employees.

Long Wait Times

Numerous reviews highlighted excessively long wait times for orders, both in-store and at the drive-thru.

Management Issues

Several customers mentioned disorganization and lack of effective management, leading to chaotic service experiences.
  • AS
    Arch S
    1 day ago
    4.0
    Have had no issues since we generally walk in to pick up the donuts!
  • SM
    Sintia Meza
    Nov 15, 2025
    1.0
    Ordered coffee with cold foam, didn’t add cold foam. Ordered bacon egg and cheese on crossaint, crossaint was burnt and no cheese was added. I prefer the baskin Robbin’s one better then this one.
  • CL
    Christopher Long
    Nov 4, 2025
    1.0
    Ordered mobile order for pickup, some options were out. Got there and order wasn’t ready and two of four options for donuts were not available. Not sure why they don’t update like the others, but will not come back here again. Poor service. Also couldn’t refund or cancel because there was manager on duty. AWFUL. Ruth was super rude
  • JR
    Jasmine Randhawa
    Oct 27, 2025
    1.0
    The drink was cold. Ordered a hot Caramel Macchiato and had to wait for a long time. It looks like there are no system in place.
  • SO
    Sinan Ozkaya
    Oct 20, 2025
    1.0
    Go inside if you're going to order. They'll still mess up your order but at least you'll be able to have them fix it before you leave. Every single time.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Leesburg, VA?

Dunkin' in Leesburg, VA is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does Dunkin' in Leesburg offer delivery and curbside pickup options?

Yes, Dunkin' offers both curbside pickup and delivery services at the Leesburg location.