Business Details
About
Mexican Restaurant
Chipotle Leesburg VA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
748 reviews
5 stars
323
4 stars
155
3 stars
68
2 stars
38
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unhelpful, and often uncommunicative.
Cleanliness
Numerous customers reported unsanitary conditions, including dirty tables, overflowing trash, and unclean food prep areas.
Food Quality
While some customers praised the food quality, many others complained about inconsistent portion sizes, stale ingredients, and food safety issues.
Staff Training
Several reviews indicated a need for better staff training, particularly in customer service and food preparation standards.
Value for Money
Customers frequently mentioned feeling that portion sizes were inadequate for the price, leading to dissatisfaction with the overall value.
- DFDolores FrancoNov 1, 20253.0I went to chipotle today and I asked the lady for Steak for my burrito, when I got home I got disappointed because she had give me carnitas. I’ve went to this location several times and it disappointed me so much.
- WIWael IOct 23, 20251.0Poor customer service
- HGHavari GiustoOct 23, 20251.0Ordered a bowl and chips and dip. My chips and dip were contaminated with another food source. They were stale and some were even soft as if they got moisture on them, like lime juice and extra salt was nearby, the chips are suppose to be crispy. I knew i was taking a risk ordering from this location when this was the same place that i found a cooked bug in my rice. Idek if the cheese was good. It tasted chunky and different. Not like regular queso. I think ICE might need to visit this place. There's no way nobody speaks english and cant read and take simple orders. Everyone in there looks at you crazy when you speak in english, cause they dont understand english.
- EHEthan HamiltonOct 2, 20254.0This Chipotle is usually pretty good. Sometimes they are short staffed and quality/service suffers, but when they are on their game they make excellent food.
- SSShane SkimaskSep 6, 20251.0Only Spanish speaking employees. There was a line of people because the employees could not read and were mixing up order. The employees were unable to accept an addition to my order due to not understanding basic English. They were also stingy with the food not filling containers despite the order clearly being for a large party. We waited for an hour after placing an additional online order because the employees could not add anything to the existing order and they still didn’t ever make the food from the online order.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Leesburg VA?
Chipotle Mexican Grill in Leesburg VA is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Leesburg VA?
It is located at 1001 Edwards Ferry Rd NE, Loudoun, Leesburg, VA 20176, in front of Staples.
Does Chipotle Mexican Grill in Leesburg VA offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle Mexican Grill's food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve in Leesburg VA?
Chipotle serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
How does Chipotle Mexican Grill in Leesburg VA approach food sourcing and quality?
They prioritize responsibly sourced, real food with wholesome ingredients and no artificial colors, flavors, or preservatives, using only 53 real ingredients.
Are there any noteworthy nearby places where customers can shop or relax around Chipotle in Leesburg VA?
Yes, nearby places include Staples for office supplies, Michaels for crafts and hobbies, Crumbl Cookies for desserts, and Mini Spritz for beauty and spa services.
If I am visiting Chipotle in Leesburg, what other dining options are close by?
Nearby dining options include Ruby Tuesday, Panda Express, Potbelly Sandwich Shop, Which Wich Superior Sandwiches, Chick-fil-A, and McDonald's.
Where can I find courier and shipping services near Chipotle Leesburg VA?
Nearby courier and shipping services include UPS Alliance Shipping Partner, Amazon Locker - Elote, and UPS Access Point location.
What payment methods are accepted at Chipotle Mexican Grill in Leesburg VA?
Chipotle accepts credit cards and offers gift cards for payment.