Wendy's

3.6
454 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
16472 Consumer Row, King George, VA
22485, United States

Hours

Reviews

3.6
454 reviews
5 stars
187
4 stars
94
3 stars
61
2 stars
31
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Food quality was inconsistent, with many complaints about cold or incorrect orders.

Cleanliness

The restaurant was often described as dirty, with overflowing trash and unclean dining areas.

Drive-Thru Issues

The drive-thru service was criticized for being slow and disorganized, with many customers experiencing long waits.

Positive Experiences

Some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying certain menu items.
  • FJ
    Frances Jackson
    Nov 10, 2025
    1.0
    First off the people was not friendly and second off the wait time was ridiculous to the point. I left and didnt even get half my food.
  • CC
    Cydney Currie
    Oct 31, 2025
    1.0
    The option for no stars needs to be available, this was by far the worst Wendy’s I have been to. The woman at the window was rude customer service seemed to be a foreign concept! And the icing on the cake the order was wrong…no attempt to correct it or to apologize was made. Safe yourself the trip and your money and stay clear!
  • KG
    K G
    Oct 14, 2025
    5.0
    Drive thru was excellent! VERY professional Wendy's employee taking orders. I had custom hamburger and it was made perfectly!! Thank you for a great sandwich and a pleasant transaction!
  • NR
    Natalie Rabak
    Sep 16, 2025
    5.0
    Extremely good table chairs!! The back support is soooo nice!! (Table not booth; Dunno about the booths). Food was great! And service was friendly and environment is cozy and enjoyable!!
  • JO
    Jason O'Bannon
    Sep 9, 2025
    1.0
    Dining room locked during regular business hours. Go to McDonald’s they are open and ready for business. Avoid this place

Frequently Asked Questions About Wendy's

Is 16472 Consumer Row Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.