Wendy's

3.6
462 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
16472 Consumer Row, King George, VA
22485, United States

Hours

Reviews

3.6
462 reviews
5 stars
190
4 stars
95
3 stars
61
2 stars
31
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, disorganization, and rude staff, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and tasty meals, while others received cold or incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and overflowing trash.

Customer Experience

Many customers expressed frustration with their overall experience, citing poor service and lack of attention to dine-in customers.
  • CF
    Cynthia Fetherolf
    Jan 4, 2026
    1.0
    It was closed before the actual time it was supposed to be open till. (Hence why we went to Chipotle instead) and as I was coming into the parking lot I saw it was closed early and then one of the employees were coming toward where I was trying to back out and basically pushed me out of the entrance. It was one of the rudest things ive ever experienced. I will never go here again.
  • KR
    Kathryn R.
    Jan 1, 2026
    5.0
    I always stop at this Wendy's on my way to the 95. Every time I have been there the service is great, the restaurant is clean, and the food is tasty. Every now and then the fries are a bit cold (more like room temperature) but that seems like a Wendy's thing no matter what location. The employees are always happy and helpful. And, based on the appearance of the dining room and bathroom, take pride in their jobs. Great work!!
  • RT
    Rayshod Thompson
    Dec 31, 2025
    1.0
    By far one of the worst Wendy’s I have ever been to! The food is always cold and the customer service sucks!
  • MM
    Maureen M
    Dec 26, 2025
    5.0
    Friendly Staff
  • DB
    Debbie Bailey
    Dec 15, 2025
    1.0
    Very slow, fries left on tray to get cold while waiting on sandwich. More concerned about taking care of drive thru then dining room customers. Line to door. Sandwich maker very slow.

Frequently Asked Questions About Wendy's

Is 16472 Consumer Row Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 16472 Consumer Row?

The drive-thru at Wendy's on 16472 Consumer Row is open daily from 6:30 AM to midnight.