Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Food quality was inconsistent, with many complaints about cold or incorrect orders.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean dining areas.
Drive-Thru Issues
The drive-thru service was criticized for being slow and disorganized, with many customers experiencing long waits.
Positive Experiences
Some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying certain menu items.
FJ
Frances Jackson
Nov 10, 2025
1.0
First off the people was not friendly and second off the wait time was ridiculous to the point. I left and didnt even get half my food.
CC
Cydney Currie
Oct 31, 2025
1.0
The option for no stars needs to be available, this was by far the worst Wendy’s I have been to. The woman at the window was rude customer service seemed to be a foreign concept! And the icing on the cake the order was wrong…no attempt to correct it or to apologize was made.
Safe yourself the trip and your money and stay clear!
KG
K G
Oct 14, 2025
5.0
Drive thru was excellent! VERY professional Wendy's employee taking orders. I had custom hamburger and it was made perfectly!! Thank you for a great sandwich and a pleasant transaction!
NR
Natalie Rabak
Sep 16, 2025
5.0
Extremely good table chairs!! The back support is soooo nice!! (Table not booth; Dunno about the booths).
Food was great! And service was friendly and environment is cozy and enjoyable!!
JO
Jason O'Bannon
Sep 9, 2025
1.0
Dining room locked during regular business hours. Go to McDonald’s they are open and ready for business. Avoid this place
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in King George, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter King George, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 625-8005.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 16472 Consumer Row Wendy’s serve breakfast?
Yes, this Wendy’s location in King George, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 16472 Consumer Row?
The drive-thru at Wendy's on 16472 Consumer Row is open daily from 6:30 AM to midnight.
Is the Wendy's location at 16472 Consumer Row open every day?
Yes, this Wendy's is open every day from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in King George, VA serves breakfast including combos, croissant, biscuit, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care through live chat on their Contact page, call 888-624-8140, or directly reach the King George location at (540) 625-8005. Feedback can also be submitted via their Customer Satisfaction Survey online.
What are some nearby places of interest if I want to visit around Wendy's at 16472 Consumer Row?
Nearby places include Mattress Firm, Murphy USA gas station, Starbucks, Tropical Smoothie Cafe, Chipotle Mexican Grill, and Pam's Hallmark Shop, offering options for shopping, dining, and coffee before or after your visit to Wendy's.
Are there other dining options near Wendy's on Consumer Row?
Yes, near Wendy's you can find Chipotle Mexican Grill for Mexican food, Tropical Smoothie Cafe for smoothies and café options, Don Eladio's Cantina for more Mexican cuisine, Benny's for Chinese food, and Ledo Pizza for Italian dining.
Is there a coffee shop near Wendy's on 16472 Consumer Row?
Yes, a Starbucks coffee shop is located nearby, perfect for grabbing coffee or smoothies along with your meal at Wendy's.
Does Wendy's on Consumer Row offer dine-in or only takeout?
This Wendy's location offers dine-in, drive-thru, takeout, and delivery where available, providing multiple convenient options to enjoy your meal.