Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, disorganization, and rude staff, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and tasty meals, while others received cold or incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and overflowing trash.
Customer Experience
Many customers expressed frustration with their overall experience, citing poor service and lack of attention to dine-in customers.
CF
Cynthia Fetherolf
Jan 4, 2026
1.0
It was closed before the actual time it was supposed to be open till. (Hence why we went to Chipotle instead) and as I was coming into the parking lot I saw it was closed early and then one of the employees were coming toward where I was trying to back out and basically pushed me out of the entrance. It was one of the rudest things ive ever experienced. I will never go here again.
KR
Kathryn R.
Jan 1, 2026
5.0
I always stop at this Wendy's on my way to the 95. Every time I have been there the service is great, the restaurant is clean, and the food is tasty. Every now and then the fries are a bit cold (more like room temperature) but that seems like a Wendy's thing no matter what location. The employees are always happy and helpful. And, based on the appearance of the dining room and bathroom, take pride in their jobs.
Great work!!
RT
Rayshod Thompson
Dec 31, 2025
1.0
By far one of the worst Wendy’s I have ever been to! The food is always cold and the customer service sucks!
MM
Maureen M
Dec 26, 2025
5.0
Friendly Staff
DB
Debbie Bailey
Dec 15, 2025
1.0
Very slow, fries left on tray to get cold while waiting on sandwich. More concerned about taking care of drive thru then dining room customers. Line to door. Sandwich maker very slow.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 16472 Consumer Row?
The drive-thru at Wendy's on 16472 Consumer Row is open daily from 6:30 AM to midnight.
Is the Wendy's location at 16472 Consumer Row open every day?
Yes, this Wendy's is open every day from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in King George, VA serves breakfast including combos, croissant, biscuit, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care through live chat on their Contact page, call 888-624-8140, or directly reach the King George location at (540) 625-8005. Feedback can also be submitted via their Customer Satisfaction Survey online.
What are some nearby places of interest if I want to visit around Wendy's at 16472 Consumer Row?
Nearby places include Mattress Firm, Murphy USA gas station, Starbucks, Tropical Smoothie Cafe, Chipotle Mexican Grill, and Pam's Hallmark Shop, offering options for shopping, dining, and coffee before or after your visit to Wendy's.
Are there other dining options near Wendy's on Consumer Row?
Yes, near Wendy's you can find Chipotle Mexican Grill for Mexican food, Tropical Smoothie Cafe for smoothies and café options, Don Eladio's Cantina for more Mexican cuisine, Benny's for Chinese food, and Ledo Pizza for Italian dining.
Is there a coffee shop near Wendy's on 16472 Consumer Row?
Yes, a Starbucks coffee shop is located nearby, perfect for grabbing coffee or smoothies along with your meal at Wendy's.
Does Wendy's on Consumer Row offer dine-in or only takeout?
This Wendy's location offers dine-in, drive-thru, takeout, and delivery where available, providing multiple convenient options to enjoy your meal.