Dunkin'

3.9
449 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve King George, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5231 James Madison Parkway, King George, VA
22485, United States

Hours

Reviews

3.9
449 reviews
5 stars
220
4 stars
102
3 stars
37
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Service has been described as slow and often rude, with several customers noting a lack of attentiveness from staff.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts and poorly made coffee.

Cleanliness

While some reviews mentioned cleanliness, others reported dirty floors and unsanitary conditions.

Staff Friendliness

A few customers highlighted friendly staff members, but overall experiences varied significantly.
  • JS
    Joni Shenski
    Nov 6, 2025
    1.0
    I went to this Dunkin’ recently specifically for the Cookie Butter Cloud Latte and made sure to repeat my order several times at the speaker. When I got to the window, they handed me just the regular Cookie Butter Latte. I asked about the cold foam, and the man at the window told me it doesn’t come with it. I pulled it up on my phone to show that it does, and he said, “Oh, that’s for the Cloud Latte.” I told him that’s exactly what I ordered, but he said the other person didn’t ring it up that way. I ended up having to pay an extra $1.31 for something I had already clearly ordered. Mistakes happen, but it was frustrating that I had to correct the staff and still pay extra for their error. A little more attention and better communication at the drive-thru would make a big difference.
  • KM
    Kristi Murphy
    Oct 20, 2025
    3.0
    Needs improvement...1/3 experiences are good last month
  • AA
    Ashley
    Oct 13, 2025
    1.0
    This place sucks as of lately. I keep going back hoping for redemption. But more times than not, my coffee is made wrong. Its either too milky, too sweet, or just bitter.
  • LB
    Linda Bagwell
    Oct 5, 2025
    1.0
    Absolute terrible service over the last few months. Drinks missing Chia tea, espresso, coldfoam on top when it says it on the sticker. The floors inside are always dirty. The cashier's don't even talk to you when you come up to the window. The open the window and stare at you. New owners need to get this under control. It would be nice to have more options in the area for donuts and coffee so we didn't have to go here in a pinch.
  • SB
    S Bukowski
    Oct 4, 2025
    3.0
    Untentative staff and we've often had issues with them getting the order right (and not because we had complex orders, like getting completely wrong donuts when ordering a half dozen or less).

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in King George, VA?

Dunkin' in King George is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 5:30 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' in King George offers both delivery and curbside pickup services for customer convenience.