Chipotle Mexican Grill

3.0
217 reviews
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About

Mexican Restaurant
Chipotle King George is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
16449 Consumer Row, King George, VA
22485, United States

Hours

Reviews

3.0
217 reviews
5 stars
68
4 stars
35
3 stars
17
2 stars
19
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale ingredients, small portions, and food not being fresh.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean dining areas and food preparation stations.

Management Problems

Numerous reviews pointed to poor management practices, including being understaffed and running out of key menu items.

Mixed Experiences

While many customers had negative experiences, a few noted improvements in service and food quality during recent visits.
  • TG
    That Guy
    3 days ago
    3.0
    Loudest restaurant on earth
  • CF
    Cynthia Fetherolf
    Jan 4, 2026
    5.0
    Best customer service. From these particular employees!
  • JQ
    Jessica quade
    Dec 30, 2025
    1.0
    Crazy with how expensive bowls are they can’t even fill them up. It’s been like this the last few times I have went here.
  • TT
    Thomas Tolson
    Dec 27, 2025
    1.0
    Only 2 people working. Waited in line for 15 minutes got my bowl made only to be then told they weren't taking cash. Absolutely ridiculous. Definitely the last time I walk in there. Taco Bell takes whatever form of payment. Not to mention I was on my break so it took time away from me going and possibly getting something elsewhere.
  • DL
    Detailing Dynamics llc
    Dec 18, 2025
    1.0
    If I could give zero stars I would as a business owner myself customer service is everything and they are slacking in that department this store also never has any vinaigrette also the food is rarely fresh they definitely need to do a sweep and a revamp I will no longer support this business

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in King George serve?

Chipotle Mexican Grill in King George offers customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 16449 Consumer Row, King George?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.