Brand Certified
Chipotle Mexican Grill
3.0(220 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
16449 Consumer Row, King George, VA
22485, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(540) 990-1658
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/va/king-george/16449-consumer-row?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4325
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.0
220 reviews
5 stars
68
4 stars
35
3 stars
17
2 stars
19
1 star
81
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale ingredients, small portion sizes, and food that appeared old or improperly cooked.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor communication.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and food preparation stations.
Inconsistency
Frequent complaints about inconsistent order accuracy and availability of menu items, leading to customer frustration.
Management Issues
Several reviews pointed to poor management practices, including staffing shortages and inadequate training, contributing to overall negative experiences.
- JPJD Pertuz5 days ago1.0Will never eat here again. My stomach has been burning and hurting since eating here a few hours ago and I have a fever. This is crazy.
- JOJon OuFeb 26, 20261.0This should be common sense but the workers didnt put any lids on the salsa and dressing containers for my to go order. All the sauces were spilled in my bag and I had to clean my car. They also skimp out on protein and only give you 4-6 pieces of chicken while filling the bowl up with rice to seem like you're getting a lot of food. I did talk to a worker regarding the sauce containers without the lid and they proceed to victim blame me. They said its my fault as I should had checked the bag that they taped up before I left the drive thru. They should had used their common sense and put lids on and did a final check before taping up a to go order and handing it off to customers.
- TGThat GuyJan 9, 20263.0Loudest restaurant on earth
- CFCynthia FetherolfJan 4, 20265.0Best customer service. From these particular employees!
- TTThomas TolsonDec 27, 20251.0Only 2 people working. Waited in line for 15 minutes got my bowl made only to be then told they weren't taking cash. Absolutely ridiculous. Definitely the last time I walk in there. Taco Bell takes whatever form of payment. Not to mention I was on my break so it took time away from me going and possibly getting something elsewhere.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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