Arby's

3.9
667 reviews
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Business Details

5426 James Madison Pkwy, King George, VA
22485, United States
(540) 644-0060
http://www.arbys.com/locations/us/va/king-george/5426-james-madison-pkwy/store-7598
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5426 James Madison Pkwy, King George, VA
22485, United States

Hours

Reviews

3.9
667 reviews
5 stars
279
4 stars
189
3 stars
101
2 stars
40
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly service but also noted instances of rudeness and slow service, particularly in the drive-thru.

Food Quality

While many enjoyed the food, there were several complaints about incorrect orders, cold food, and unsatisfactory meal quality.

Cleanliness

The establishment received mixed reviews on cleanliness, with some praising the cleanliness of the dining area while others pointed out dirty bathrooms.

Order Accuracy

Numerous customers experienced issues with order accuracy, including missing items and incorrect food preparation.

Wait Times

Many reviews highlighted long wait times both for placing orders and receiving food, leading to customer frustration.
  • DP
    Dianna Pollard
    Dec 5, 2025
    5.0
    Very polite young man running drive thru Food was good and still warm by time I got home.
  • ML
    Melissa Lambert
    Nov 29, 2025
    1.0
    I was charged 11.39 for a 3 piece chicken tender meal. Regular sized which is a good thing because if I received the order and paid extra I would have handed it back to them and got a refund. I should have done that anyway. The picture is a medium fry cup. There were 3 tenders all the same height of the lower part of the fry holder. It is about 3” high. Never again will I go to this location or any other one. I had to wait for them to cook and they came out scorched and dry.
  • MK
    M K
    Sep 7, 2025
    1.0
    5th time I’ve tried to eat here in 5 years and the 5th time I was unable to place an order because “the payment won’t go through.”
  • MA
    Mary Ellen Arthurs
    Aug 12, 2025
    5.0
    I always love the food here but service is always a bit slow but very friendly.
  • WA
    William Archer
    Jul 27, 2025
    3.0
    Need to clean tables
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