Wendy's

3.4
347 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
432 N Main St, Kilmarnock, VA
22482, United States

Hours

Reviews

3.4
347 reviews
5 stars
121
4 stars
79
3 stars
44
2 stars
32
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including wrong orders, unenthusiastic staff, and long wait times.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and tables, and a generally unkempt restaurant environment.

Food Quality

While some customers enjoyed the food, many complained about cold, burnt, or incorrect items, indicating inconsistency in food preparation.

Staff Attitude

Feedback varied on staff friendliness; some praised individual employees, while others noted rudeness and lack of professionalism from management.

Drive-Thru Experience

The drive-thru was often mentioned as a better option compared to dining in, with faster service and fewer issues reported.
  • VT
    Visionary Trailblazin
    Nov 9, 2025
    3.0
    The fries were good, the nuggets were good, but sadly the burger was cold and had someone's hair on it!
  • DW
    Dennis Wolfe
    Sep 3, 2025
    1.0
    THE WORST SERVICE OF ANY RESTAURANT I HAVE EVER BEEN IN. THE MANAGER HAS NO IDEA HOW TO MANAGE. IT'S A GAME ROOM IN HERE
  • RL
    Richard Leigh
    Aug 31, 2025
    2.0
    Service is basically non existent in the sense that the employees lack enthusiasm. Floors aren’t kept clean - especially where the food is being prepared and served. This is a reflection of poor management skills.
  • TG
    Tron Guignard
    Aug 11, 2025
    2.0
    Only one person in the store, lobby locked. A nice young lady with a pony tail gave me perfect customer service and hot food, I felt horrible I wasn't allowed to tip her. Give this woman a bonus! And please find more employees to help. Thank you 🙏
  • TS
    Todd Sanders
    Aug 5, 2025
    1.0
    Breakfast! And a 10 minute wait on eggs??? Then it was going to be a wait for a refund. Unreal. And they nearly always tell me to pull ahead, even when no one is behind me, so they can cheat on their timer requirements.

Frequently Asked Questions About Wendy's

Is 432 N Main St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.