Subway

3.9
276 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kilmarnock Subway® Restaurant at 364 N Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
364 N Main St, Kilmarnock, VA
22482, United States

Hours

Reviews

3.9
276 reviews
5 stars
135
4 stars
62
3 stars
23
2 stars
15
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unprofessional towards customers.

Cleanliness

Multiple customers reported unsanitary conditions, including flies in food and dirty preparation areas.

Staff Attitude

Many reviews noted a negative attitude among staff, including infighting and openly criticizing customers.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders and unsatisfactory food preparation.

Management Issues

Several reviews indicated a lack of effective management, with no response to complaints and poor staff oversight.
  • RR
    rian riggs
    5 days ago
    1.0
    This location has shut off online ordering so you can't use the app and you can't order online or use coupon codes with your online order and a $10 footlong is not worth it..
  • BJ
    Bebe Jess
    Oct 29, 2025
    1.0
    Customer service is horrible. The workers there have zero customer service skills, are very hot headed, and extremely disrespectful. There are a couple that are level headed but more disrespectful and ratchet behaved ones than not which makes the place really unprofessional; which is a shame. I even had to call the police once because one of the workers wanted to fight me over à sandwich . My mistake because after that incident I shouldn't have given them another chance. SMH, all I can say is : "if you don't have a lot of grace and patience you may want to eat elsewhere."
  • LJ
    LINDA JONES
    Oct 18, 2025
    1.0
    Visited on October 18th 2025. Ordered a footlongBMT on italian herbs and cheese bread. The sandwich tech was rude and obnoxious. He was fixing the sub putting the meat on the bread. He dropped a piece of ham on the counter and threw it on the sub. Once you drop the meat or whatever it may be on the counter it should be thrown in the trash. How nasty is that to put that on someone sub. I told him I didn't want it. He told me I was wasting ham. How rude to tell a paying customer. Then he proceeded to refix the sub. Took the bread out the oven and sit it right down on the counter on top of the screws. Walk out don't want him to fix me anything else. Young man you are obviously not the sharpest tool in the shed. WITHOUT CUSTOMERS THERE WOULD BE NO SUBWAY. THE CUSTOMERS ARE THE ONE'S PAYING YOUR SALARY. BE CAREFUL HOW YOU TREAT THE CUSTOMERS. AND BE RESPECTFUL WHAT YOU SAY TO THE CUSTOMERS. YOU MAKING SUBWAY LOSE BUSINESS. THIS IS UNACCEPTABLE. SUBWAY BE CAREFUL WHO YOU HIRE. WON'T BE COMING BACK.
  • IN
    Isaiah Norris
    Sep 30, 2025
    1.0
    Some Employees were/are extremely rude and seem mad that they have to do their jobs, often making rude remarks about customers and their choices in front of them. A few of the staff are nice but a few are extremely rude and almost make people not want to go back. Subway really needs to think about who they hire.
  • DT
    Dominik Turner
    Sep 26, 2025
    1.0
    Spent $40 on four footlongs and got home ready to eat unwrapped my sub and was about to take a bite and a fly crawled out from the middle of my sub so the person whoever made myself had to know that that fly was in the sub because they closed it directly in the middle of the sub then immediately went back up to Subway with the sub with the Flies still in it and they refused to give me a refund or remake my food and everyone at that store including management is extremely rude if you hate being in Food Service don't work in food service.

Frequently Asked Questions About Subway

What types of meals are served at the Subway located at 364 N Main St, Kilmarnock?

This Subway location serves breakfast, lunch, and dinner.

What are the operating hours for this Subway restaurant?

Open Monday to Saturday from 8:30 AM to 10:00 PM, and Sunday from 10:00 AM to 8:00 PM.