Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kilmarnock Subway® Restaurant at 364 N Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional towards customers.
Food Quality
While some customers praised the freshness and taste of the food, there were significant complaints about unsanitary conditions and improper food handling.
Staff Behavior
Many reviews noted unprofessional behavior among staff, including infighting, rudeness, and a lack of respect for customers.
Operational Issues
Customers reported issues with online ordering, early closing times, and confusion regarding the drive-thru service.
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Caroline Cabell
2 days ago
3.0
One of the employees is always complaining out loud I. Front of the customers every time I come in here. They have great subs but it would make it more pleasant if they would wait until customers weren’t around
AK
Alice Koolhof
4 days ago
3.0
The two women complained LOUDLY about how miserable they were both feeling. No customer interaction at all. I got indigestion before I even ate. I almost walked out but didn't want to waste what had been done to my sandwich.
Won't go back I know that.
RR
Romaree
Dec 19, 2025
5.0
I had just got off the highway from driving from Florida to Virginia to visit my Momma who lives in Virginia and nothing was open so I could get a hot meal before going to sleep that night. Subway was open my sandwich was made with FRESH INGREDIENTS and wad DELICIOUS! I will be back again.
RR
rian riggs
Nov 19, 2025
1.0
This location has shut off online ordering so you can't use the app and you can't order online or use coupon codes with your online order and a $10 footlong is not worth it..
BJ
Bebe Jess
Oct 29, 2025
1.0
Customer service is horrible. The workers there have zero customer service skills, are very hot headed, and extremely disrespectful. There are a couple that are level headed but more disrespectful and ratchet behaved ones than not which makes the place really unprofessional; which is a shame. I even had to call the police once because one of the workers wanted to fight me over à sandwich . My mistake because after that incident I shouldn't have given them another chance. SMH, all I can say is : "if you don't have a lot of grace and patience you may want to eat elsewhere."