McDonald's

3.3
864 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
VIRGINIA STREET HIGHWAY 3, Kilmarnock, VA
22482, United States

Hours

Reviews

3.3
864 reviews
5 stars
246
4 stars
189
3 stars
170
2 stars
91
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff and quick service, while others experienced slow service and rude behavior.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Facilities were generally noted as clean, but some customers reported issues with restrooms and overall cleanliness.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers noting that their orders were handled correctly.

App Experience

Customers expressed frustration with the app's usability and issues with redeeming rewards.
  • AS
    Anthony Sanders
    Nov 17, 2025
    4.0
    The food is always fresh and it takes no time to get your order. Customer service is pretty good.
  • VT
    Visionary Trailblazin
    Nov 10, 2025
    1.0
    This was my first time at this location and I did not have a good experience. In their defense, it's not just the McDonald's. The McDonald's, Taco Bell, and Wendy's in Kilmarnock are all bad. The food is bad and the service is bad. Not rude, just bad. Thank to them I'll be eating healthier by packing my own meals.
  • AK
    Angela Kelley
    Nov 2, 2025
    3.0
    I dont typically eat MCDs but I stopped because I play monopoly and wanted some monopoly stickers but didnt receive any.I guess ill just get my monopoly feel on the monopoly GO game.I tried ordering on the app it didnt work (MCDs App isnt user friendly anyway- I have over 11 k points but it never allows you to utilize more then one reward) Then it doesnt allow you to scan your receipt to add the points for your order.
  • CA
    Cindi Alsko
    Nov 1, 2025
    1.0
    I got the egg and sausage McMuffin. The muffin was so dry, the edges were sharp and it cut my lip open. It took 20 minutes to stop bleeding.
  • TG
    Thomas Gordon
    Sep 3, 2025
    5.0
    Friendly staff, clean facilities and fast service

Frequently Asked Questions About McDonald's

What are the regular opening hours for dine-in at this McDonald's in Kilmarnock?

The McDonald's in Kilmarnock is open for dine-in from 5:00 AM to 11:00 PM Monday through Thursday, extending to midnight on Friday and Saturday, and until 11:30 PM on Sunday.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to midnight on Friday and Saturday, and from 5:00 AM to 11:30 PM on Sunday.