Food Lion

Reviews

• RJ

  Rebecca jones

  2 days ago
  1.0
  Placed a pickup order for 3/23/26 when I arrive store employee informed me they gave my order to a doordasher even though they knew it was for pickup. Everything on my end and the stores in supported pickup .Groceries were never delivered. They weren't willing to reshop my order refunding it was easier for them. As soon as they refunded my order it canceled via doordash and the Dasher got to keep my groceries. Corporate nor the store manager is able to explain how my order was assigned to doordash. A couple hours later I go to another food Lion to physically shop my order so that I have food in the house since I have kids. Food Lion held my original order amount of $70 for 3 days and I spent an additional$103 in store same day as well. 3/27/26 called store manager to follow up he was unaware of the situation and his stance on the situation was you got your original refund of $70 and that's it. He also hung up on me twice accusing me of yelling at him because I was speaking firmly and he was caught off guard by his staff putting him in this situation with poor communication. Store manager can't explain and wouldn't take ownership for his store or company system switching my order to delivery. They provided my name and address to a random doordasher that they say they don't know who it is or are unable to see who got assigned to deliver the order. If you are a person on a limited income and are unable to spend additional money on groceries you would have been without food and you're money for a few days and this store would care less about your situation let that sink in. I will still shop food Lion but not Hopewell. It is the absolute worst, especially with their long lines in store and zero accountability for issues in their store even ones that they may perceive out of their control. Go to Prince George Food Lion it's worth the extra drive and peace of mind.
• AK

  Alisa King

  5 days ago
  4.0
  This Store Needs Self-Checkout ASAP!!!!!! Its 2026 Please!!!!
• ZA

  Zadok Arrowizender

  Apr 21, 2026
  5.0
  Good food.
• MO

  Michael Olson

  Mar 8, 2026
  1.0
  I'm disabled I walk 2miles to the store i spend 300 a month there. Last bought 6 oranges in a bag open them only one was good the other were black inside them. Today I talked to Paula manager told the problem she would not replace them she said i should brought them back. We'll im disabled i just can't walk it's to painful.
• AB

  Alanna Brown

  Mar 7, 2026
  5.0
  I had the best experience this morning with the lovely lady making the in-store sushi…her warm, real, excellent customer service in addition to providing fresh as-ordered sushi while I shopped the store was so refreshing given the lack of happy-minded people which I tend to encounter at most retail stores these days…I will absolutely return today at lunchtime for a second sushi order! I have eaten sushi from a few local restaurants and none come close to the quality, freshness, and tastiness of the sushi prepared at the Hopewell, VA Food Lion location. One bad experience will forever scar the image I retain on a place and/or person but a great experience (and this is not my first excellent interaction with this lovely lady; I just now decided to share…) makes me want to tell everyone! Thank you ma’am for making my morning brighter and way tastier too! 😁 REVIEW #2 Saturday, 4:11/2026 As usual, the lady preparing the sushi is welcoming and accommodating; she made a special order of sushi for my specific wants…tuna and avocado roll made fresh…absolutely delicious! As I said before, I’ve had sushi from a couple area Japanese restaurants and not one comes close to the quality and overall taste of the sushi prepared at the Hopewell Food Lion. Kudos! Thank you for making me Saturday night delicious! 😘😁🙌

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