Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hopewell Subway® Restaurant at 601 W Randolph Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, with staff being unprofessional, inattentive, or rude.
Food Quality
Feedback on food quality was mixed; while some enjoyed the freshness, others complained about soggy sandwiches and incorrect orders.
Cleanliness
The cleanliness of the establishment received positive remarks, with several customers noting a clean environment.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Value for Money
Customers expressed concerns about pricing and perceived value, particularly regarding portion sizes and special promotions.
TC
TheRide Complicated
Jan 2, 2026
1.0
Arrived at store at 915 pm. Hours on the door say 830am to 930 pm. 915 they told me they were closed.
AA
Anthony
Oct 21, 2025
1.0
I would rate this experience negatively. The staff seemed unprofessional and the food quality was unsatisfactory. I also observed an employee smoking a pen within the establishment. I expect better service and food from this establishment.
JH
James Hutton
Sep 28, 2025
2.0
October 28, 2025 lunchtime I went in and got a large sub didn’t realize they had a special for the same price with chips and a drink so I went back in and asked for the chips and a drink. The lady who runs the register at the time pretty much said tough luck, and then said that only certain subs at certain times of the day are on that special. Terrible customer service. It was my first time there in my last.
GR
Google Reviewer
Sep 23, 2025
2.0
Wrong order given and had to drive back as items were missing. No problem turning in and getting correct order.