Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hopewell Subway® Restaurant at 601 W Randolph Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
260 reviews
5 stars
128
4 stars
62
3 stars
33
2 stars
11
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being inattentive, rude, or unprofessional.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the food while others complained about soggy sandwiches and incorrect orders.
Cleanliness
The cleanliness of the store received positive remarks, although some customers noted issues with unsanitary conditions.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect orders.
Promotions
Customers expressed frustration over misleading promotions and specials that were not honored at this location.
- AAAnthonyOct 21, 20251.0I would rate this experience negatively. The staff seemed unprofessional and the food quality was unsatisfactory. I also observed an employee smoking a pen within the establishment. I expect better service and food from this establishment.
- JHJames HuttonSep 28, 20252.0October 28, 2025 lunchtime I went in and got a large sub didn’t realize they had a special for the same price with chips and a drink so I went back in and asked for the chips and a drink. The lady who runs the register at the time pretty much said tough luck, and then said that only certain subs at certain times of the day are on that special. Terrible customer service. It was my first time there in my last.
- GRGoogle ReviewerSep 23, 20252.0Wrong order given and had to drive back as items were missing. No problem turning in and getting correct order.
- SPStephanie Lynn Whitehurst PackJul 6, 20253.0Customer Service very inattentive... more interested in gossiping about coworkers and/or customers than their current customer. 👎
- AHAnthony HollyJun 8, 20252.0Ordered double meat, didn't get it, they've put up a metal tray to block the view of them adding meat, they had no onions. very disappointing
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
The Subway restaurant is located at 601 W Randolph Rd, Hopewell, VA 23860, USA.
What are the operating hours of the Subway at 601 W Randolph Rd?
The Subway is open every day from 8:30 AM to 9:30 PM.
What types of meal services does this Subway offer?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at this Subway location?
You can order via the app or online, with options for in-store pickup, curbside pickup, and delivery.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location.
Can customers dine in at the Subway located on W Randolph Rd?
Yes, this Subway location serves dine-in customers.
What kind of food can I expect at the Subway on W Randolph Rd?
You can enjoy fresh sandwiches including Footlongs, 6” sandwiches, wraps, salads, fresh-baked bread, fresh cut veggies, and cookies.
Are there any nearby restaurants customers might want to visit before or after Subway?
Nearby restaurants include The Boathouse at City Point and La Bodega, both great options if you're exploring the area.
What nearby accommodations exist for visitors to this Subway?
Riverside Inn and Suites is a nearby hotel where visitors can stay comfortably close to the Subway location.
Are there any nearby recreational spots customers can visit around the Subway at 601 W Randolph Rd?
Yes, Cawson Street Playground and Hopewell City Marina are nearby places for recreation and outdoor activities.