At Papa Johns Pizza in Hopewell, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hopewell pizza for any occasion. Call us for pizza delivery in Hopewell or stop by 5113 OAKLAWN BLVD for carryout to order the best pizza in Hopewell, along with breadsticks, wings, and more!
Numerous customers reported long wait times, poor communication, and rude staff, leading to a negative overall service experience.
Food Quality
Many reviews highlighted dissatisfaction with the quality of the pizza, including undercooked items, sparse toppings, and cold deliveries.
Customer Complaints
Frequent complaints about missing items, incorrect orders, and unresponsive customer service were noted, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and mentioned good food experiences, suggesting inconsistency in service.
CV
Carl Vendetti
Feb 16, 2026
1.0
No surprise that a chain place like this would mess up an order. We sat around waiting for our order and checking the app. The app kept saying that our food would be delivered less than 1 minute. Turns out that the delivery driver had a flat tire and it would be another 30 minutes before we would get our food and that it would be cold. Instead of having some type of notification that our delivery would be late, we were just left in limbo.
Bad service!
MM
mike
Jan 20, 2026
1.0
Pizza was rushed and poorly made the meats ( toppings) was limited and wasn't evenly placed on the pizza I order 4 toppings and I thought it was a cheese pizza
RT
Ronda Tuck
Jan 5, 2026
5.0
Good food just what me and my dogs needed to end a Sunday night
ER
Emma Rose
Dec 27, 2025
1.0
This place is TERRIBLE!! DO NOT GO HERE!! Waited over an hour for my food. Ive worked in fast food my whole life and I understand things get busy but I stood there for almost 30 mins after I placed my order before someone acknowledged me. And then get mad with me because I just asked how much longer when they only said 15 mins. A bunch of bullshit.
LJ
Lo J.
Dec 6, 2025
3.0
This was a subpar order. Received a duplicate of my order. Ordered a completely different pizza on the app. Delivery guy communicated fine and was respectful. The topping was over cooked.
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