McDonald's

3.3
1909 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3309 Oaklawn Blvd, Hopewell, VA
23860, United States

Hours

Reviews

3.3
1,909 reviews
5 stars
548
4 stars
417
3 stars
417
2 stars
175
1 star
352

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly during peak hours.

Food Quality

Customers frequently reported issues with food temperature and quality, including cold or stale items and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, with some describing the environment as filthy.

Inconsistent Experience

Feedback indicated a significant variance in service and food quality depending on the time of day, with breakfast service being notably better than lunch or dinner.
  • CS
    C. Shrug
    Dec 5, 2025
    5.0
    Pleasant Drive-thru Experience
  • ML
    Micki Locricchio
    Dec 5, 2025
    1.0
    I just went through the drive-thru there was one car in front of me yet it took almost 20 minutes to get my food I ordered a Big Mac and a 10-piece nugget cooked to order the Big Mac with Stone Cold and for the 10-piece nugget being cooked to order you would have expected it to be hot but they were barely warm. The girl at the window that handed me the food has to be the rudest thing in the world she didn't even say here's your order have a good night thank you nothing . She just gave me a dirty look and handed me my bag I didn't do nothing to her but you can guarantee I won't be back. Although I did interrupter playing on her phone.
  • CW
    caitlyn walston
    Nov 24, 2025
    1.0
    I would order but I tried coming here it’s only 8pm and it’s closed??!! No signs or anything saying why or what happened. I see workers in there but sure it’s “closed” when the other McDonalds is open right down the street. SMH
  • TM
    Tyler Manfield
    Oct 26, 2025
    1.0
    I DO NOT RECOMMEND ANYONE TO EAT HERE, TRAVEL 5 MINUTES DOWN THE ROAD TO THEIR OTHER LOCATION FOR MUCH BETTER FOOD AND SERVICE!!.If I could rate 0/5 I would. The service is awful and the customer service is non existent. Over half the time I order from this particular McDonald’s, at least one thing is wrong or missing. And that’s not an exaggeration. More than 50% of my orders from there have been messed up one way or another. And when the orders don’t get messed up the food tastes of uncleaned grills and unchanged grease constantly. With their chicken products you can tell they don’t watch the fryers as they should and pieces come out burnt and dry left and right.as of today almost $10 of food was missing from an order, and what wasn’t missing was almost inedible. Upper management seriously needs to step in as this is nothing but a shell of what could be a respected fast food place, like their sister location not even 5 minutes down the road.
  • RH
    Roxie Hedrick
    Oct 23, 2025
    1.0
    I went to McDonald's ordered some food but when I turned around and looked at my drink it look like I had a piece of metal in the bottom I said something to the manager and she said oh well I asked for the corporate number and she wouldn't give it to me I still have the piece and I'm still trying to get the number to corporate

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3309 Oaklawn Blvd, Hopewell, VA?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday, until 1:00 AM on Fridays and Saturdays, and from 6:00 AM to midnight on Sundays.