Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
660 reviews
5 stars
282
4 stars
151
3 stars
85
2 stars
52
1 star
90
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including strong odors and dirty bathrooms.
Customer Service
Customers frequently reported poor service, including long wait times and rude staff.
Food Quality
There were mixed reviews on food quality, with some praising it while others complained about overcooked or poorly prepared items.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the nostalgic vibe while others noted it felt unkempt.
TW
Tina Wooden
Feb 12, 2026
1.0
My burger was nasty they put in in the microwave to heat up ‼️‼️‼️‼️‼️‼️ The damn sandwich was overcooked in the microwave it extremely hot ketchup, running all over the place pickles were nasty because they popped the sandwich in the microwave instead of fixing me a fresh one this place needs to be closed down and it’s in Hopewell Virginia
GW
Gabriella Wells
Nov 3, 2025
5.0
It is a nice little food place, not too busy. Great pretzels and fries.
JW
JP Winner
Oct 19, 2025
4.0
Good stuff.
GR
Google Reviewer
Sep 7, 2025
1.0
Smell like mop water and never was asked if I needed help. Smell was strong smh
BP
Brianna Parrish
Sep 7, 2025
5.0
Very cute and nostalgic atmosphere. The employees have outstanding customer service and are pretty quick with getting orders done. Overall the Colonial Heights Dairy Queen location is a great place for getting some ice-cream with friends or family. 😁💙
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 5201 Oaklawn Blvd, Hopewell, VA 23860-7335, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Fridays and Saturdays.
What type of food and specialties does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and ice cream cakes available via DQCakes.com.
Does Dairy Queen Grill & Chill offer family-friendly services?
Yes, the location is family-friendly and offers booster seats, high chairs, outdoor seating, is wheelchair accessible, and is good for kids.
Can I order online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
What other fast food restaurants are near Dairy Queen Grill & Chill?
Nearby fast food restaurants include Burger King, McDonald's, Taco Bell, Dunkin', Papa Johns Pizza, and Subway, offering various dining options in the area.
Are there grocery stores close to Dairy Queen Grill & Chill?
Yes, nearby grocery stores include Miller's Neighborhood Market, Food Lion, and Family Dollar, convenient for errands before or after dining.
Where can I find coffee shops near Dairy Queen Grill & Chill?
You can visit Starbucks and Dunkin' nearby for coffee or smoothies before or after your meal at Dairy Queen.
What other services are accessible near Dairy Queen Grill & Chill?
Nearby services include Bank of America ATM, Bitcoin Depot for currency exchange, USA Nails & Spa for beauty treatments, and various barber and beauty salons.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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