Bojangles

3.7
1178 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3519 Oaklawn Blvd, Hopewell, VA
23860, United States

Hours

Reviews

3.7
1,178 reviews
5 stars
471
4 stars
276
3 stars
181
2 stars
94
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted slow service, rude staff, and disorganization, leading to a frustrating customer experience.

Food Quality

While some customers enjoyed the food, many reported issues with cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and bathrooms, which detracted from their dining experience.

Staff Attitude

Mixed feedback on staff friendliness; some employees were praised for their helpfulness, while others were criticized for being rude or unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
  • PS
    Patricia Stith
    Nov 15, 2025
    2.0
    My husband and I ordered an 8 piece chicken from here. When we arrived home and opened the box we had no breast, instead there were 4 thighs, 2 legs and 2 wings and the chicken was cold and dry looking. Upon returning to the restaurant to inform them that we didnt pay $25 to get what we received, we were told by a female employee that they had no breast available and it would take 30 minutes to prepare more. (This is probably the reason they threw our box of chicken together the way they wanted to in the first place). After receiving word that it would take 30 minutes to cook more chicken, my husband told them to just refund our money. At this time, a manager shows up and asks my husband "Whats the problem?". After explaining the situation to him and telling him that the female employee said it would be 30 min before more chicken was ready, the manager informed us that the female lied. The chicken was less than 5 minutes from being done. The manager tried to make it right by adding extra pieces to our freshly cooked box and that was appreciated. However, Bojangles management need to work on hiring better employees.
  • HW
    holly washington
    Nov 5, 2025
    1.0
    This was my first time visiting this establishment.Never been to bojangles before. But I can say I will never return.The food was absolutely disgusting. Chicken was overcooked dry and cold. Cashier was rude. And acted like he didn't even want to be there..
  • CC
    Carpenter Cordero
    Oct 27, 2025
    4.0
    There wasn’t a wait when I arrived but with most chicken joints they can get busy. Order ahead to avoid the congestion. Service was quick and I was on my way. The area for forks, spoons or napkins was lacking and messy. All in all food is tasty.
  • BL
    Bill Lipscombe
    Oct 3, 2025
    2.0
    Most Bojangles are very clean; not this one. Service was slow. The biscuit did not seem fresh, the bacon was chewy.
  • JG
    James Gill
    Oct 2, 2025
    2.0
    Another disappointing visit to Bojangles. I was the customer in the store and no one was at the drive-thru. Two staff walked past me with acknowledgement and performed tasks as I waited for five minutes. I left after I noticed the food drying out and was not covered. The staff were not wearing gloves either. Truly disappointing

Frequently Asked Questions About Bojangles

What are the operating hours for Bojangles at 3519 Oaklawn Blvd in Hopewell, VA?

Bojangles is open daily from 5:30 AM to 10:00 PM.

Does this Bojangles location have a drive-through service?

Yes, the Bojangles drive-through is open from 5:30 AM to 10:00 PM every day.