Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted slow service, rude staff, and disorganization, leading to a frustrating customer experience.
Food Quality
While some customers enjoyed the food, many reported issues with cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and bathrooms, which detracted from their dining experience.
Staff Attitude
Mixed feedback on staff friendliness; some employees were praised for their helpfulness, while others were criticized for being rude or unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
PS
Patricia Stith
Nov 15, 2025
2.0
My husband and I ordered an 8 piece chicken from here. When we arrived home and opened the box we had no breast, instead there were 4 thighs, 2 legs and 2 wings and the chicken was cold and dry looking. Upon returning to the restaurant to inform them that we didnt pay $25 to get what we received, we were told by a female employee that they had no breast available and it would take 30 minutes to prepare more. (This is probably the reason they threw our box of chicken together the way they wanted to in the first place). After receiving word that it would take 30 minutes to cook more chicken, my husband told them to just refund our money. At this time, a manager shows up and asks my husband "Whats the problem?". After explaining the situation to him and telling him that the female employee said it would be 30 min before more chicken was ready, the manager informed us that the female lied. The chicken was less than 5 minutes from being done. The manager tried to make it right by adding extra pieces to our freshly cooked box and that was appreciated. However, Bojangles management need to work on hiring better employees.
HW
holly washington
Nov 5, 2025
1.0
This was my first time visiting this establishment.Never been to bojangles before. But I can say I will never return.The food was absolutely disgusting. Chicken was overcooked dry and cold. Cashier was rude. And acted like he didn't even want to be there..
CC
Carpenter Cordero
Oct 27, 2025
4.0
There wasn’t a wait when I arrived but with most chicken joints they can get busy. Order ahead to avoid the congestion. Service was quick and I was on my way. The area for forks, spoons or napkins was lacking and messy. All in all food is tasty.
BL
Bill Lipscombe
Oct 3, 2025
2.0
Most Bojangles are very clean; not this one. Service was slow. The biscuit did not seem fresh, the bacon was chewy.
JG
James Gill
Oct 2, 2025
2.0
Another disappointing visit to Bojangles. I was the customer in the store and no one was at the drive-thru. Two staff walked past me with acknowledgement and performed tasks as I waited for five minutes. I left after I noticed the food drying out and was not covered. The staff were not wearing gloves either. Truly disappointing
What are the operating hours for Bojangles at 3519 Oaklawn Blvd in Hopewell, VA?
Bojangles is open daily from 5:30 AM to 10:00 PM.
Does this Bojangles location have a drive-through service?
Yes, the Bojangles drive-through is open from 5:30 AM to 10:00 PM every day.
Where is Bojangles located in Hopewell, VA?
Bojangles is located at 3519 Oaklawn Blvd, Hopewell, VA 23860, USA.
What types of food and meals does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout, delivery, and catering services.
Is there seating available inside the Bojangles restaurant?
Yes, Bojangles has indoor seating but does not have outdoor seating at this location.
Are families and children welcome at Bojangles?
Yes, Bojangles welcomes families and has a children's menu available.
How can customers order from Bojangles using a mobile app?
Customers can download the Bojangles app from the Apple App Store or Google Play to place orders and access exclusive offers.
What nearby places can customers visit before or after dining at Bojangles?
Nearby places include UPS Access Point location for shipping needs, Rent-A-Center for furniture rentals, and Little Caesars Pizza if you're craving more fast food options.
Are there any nearby automotive services customers might find useful while visiting Bojangles?
Yes, nearby automotive services include Hotsy of Virginia for repairs and Advance Auto Parts for parts and accessories.
Can customers combine a visit to Bojangles with other local businesses?
Definitely, customers can enjoy a meal at Bojangles and then visit nearby shops like Bens Beauty Supply or Universal Barbershop for personal care needs.