Food Lion

4.2
1762 reviews

About

Grocery StoreFood Lion

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Food Lion
5209 Plaza Drive, Hopewell, VA
23860, United States

Hours

Reviews

4.2
1,762 reviews
5 stars
884
4 stars
531
3 stars
200
2 stars
60
1 star
87

What are people saying?

AI-generated from recent customer reviews

Checkout Experience

Customers frequently reported long checkout lines and a lack of self-checkout options, leading to frustration during busy times.

Customer Service

While some employees received praise for their helpfulness and friendliness, others were criticized for rudeness and poor customer interaction.

Store Cleanliness

The store's cleanliness was a common concern, with multiple reviews mentioning dirty floors and disorganized displays.

Product Availability

Customers expressed dissatisfaction with the availability of advertised items and the quality of some products, particularly meat.
  • MM
    Monique
    5 days ago
    1.0
    This is my neighborhood Food Lion, and unfortunately shopping here is always frustrating. No matter the day of the week or time of day, the checkout lines are extremely long and often extend into the aisles. This location really needs self-checkout options. With only two or three registers open, there are simply not enough associates available to keep lines moving efficiently.
  • IS
    India Stanley
    6 days ago
    1.0
    there lines are ALWAYS into the aisles! and workers are always standing around playing around & talking open more registers and keep them open
  • JP
    jessica Pierre
    Jan 4, 2026
    5.0
    I definitely want to give a shout out to this young boy named Tanner, he was so patient with me even as the line started to get longer. It didn't frustrate him that I needed help with an item when I got to the register. He definitely kept it cool 😎... P.S. Give that man a raise 😁
  • SC
    Shane Corcoran
    Dec 30, 2025
    1.0
    Not only did they sell me rotten meat. But then the customer service representative Lawanda refused to call the manager after I returned to the store. And then on top of that when I came back up she wanted to charge me more just to replace the meat that they originally sold me. Garbage do not go to the store
  • CC
    Chris Chanta
    Dec 30, 2025
    2.0
    Went in because the ad say Steak is on sale. They never have the discount item on Tuesday and Wednesday when I ask I’m told truck didn’t come in yet. What they do have are other steaks that’re not on sale. Went there on other days they never have it ready to purchase. Have to ask the butcher in the back and sometime have to wait 15 minutes or they don’t have it at all. Looks like a ploy to get us into the store to buy other things but not the thing we want to buy.

Frequently Asked Questions About Food Lion

What are the regular operating hours of Food Lion at Oaklawn Plaza in Hopewell?

Food Lion is open every day from 7:00 AM to 11:00 PM.

Where is Food Lion located in Hopewell, VA?

Food Lion is located at 5209 Plaza Drive, Oaklawn Plaza, Hopewell, VA 23860, USA.