Customers frequently reported long checkout lines and a lack of self-checkout options, leading to frustration during busy times.
Customer Service
While some employees received praise for their helpfulness and friendliness, others were criticized for rudeness and poor customer interaction.
Store Cleanliness
The store's cleanliness was a common concern, with multiple reviews mentioning dirty floors and disorganized displays.
Product Availability
Customers expressed dissatisfaction with the availability of advertised items and the quality of some products, particularly meat.
MM
Monique
5 days ago
1.0
This is my neighborhood Food Lion, and unfortunately shopping here is always frustrating. No matter the day of the week or time of day, the checkout lines are extremely long and often extend into the aisles. This location really needs self-checkout options. With only two or three registers open, there are simply not enough associates available to keep lines moving efficiently.
IS
India Stanley
6 days ago
1.0
there lines are ALWAYS into the aisles! and workers are always standing around playing around & talking open more registers and keep them open
JP
jessica Pierre
Jan 4, 2026
5.0
I definitely want to give a shout out to this young boy named Tanner, he was so patient with me even as the line started to get longer. It didn't frustrate him that I needed help with an item when I got to the register. He definitely kept it cool 😎... P.S. Give that man a raise 😁
SC
Shane Corcoran
Dec 30, 2025
1.0
Not only did they sell me rotten meat. But then the customer service representative Lawanda refused to call the manager after I returned to the store. And then on top of that when I came back up she wanted to charge me more just to replace the meat that they originally sold me. Garbage do not go to the store
CC
Chris Chanta
Dec 30, 2025
2.0
Went in because the ad say Steak is on sale. They never have the discount item on Tuesday and Wednesday when I ask I’m told truck didn’t come in yet. What they do have are other steaks that’re not on sale. Went there on other days they never have it ready to purchase. Have to ask the butcher in the back and sometime have to wait 15 minutes or they don’t have it at all. Looks like a ploy to get us into the store to buy other things but not the thing we want to buy.
What are the regular operating hours of Food Lion at Oaklawn Plaza in Hopewell?
Food Lion is open every day from 7:00 AM to 11:00 PM.
Where is Food Lion located in Hopewell, VA?
Food Lion is located at 5209 Plaza Drive, Oaklawn Plaza, Hopewell, VA 23860, USA.
Does Food Lion offer any rewards or savings programs?
Yes, Food Lion has a Shop & Earn Rewards Program that helps you start saving today.
Is Food Lion accessible for customers with disabilities?
Yes, Food Lion offers wheelchair accessible entrances and parking, and has a public restroom available.
Can I use digital payment methods at Food Lion?
Yes, Food Lion accepts debit cards and mobile NFC payments; cash is not required.
Does Food Lion sell organic or prepared food products?
Yes, Food Lion sells organic products as well as prepared food items.
What categories of products and services does Food Lion offer?
Food Lion is a grocery store and supermarket offering fresh produce, bakery items, and a variety of groceries at affordable prices.
Which dining options are nearby Food Lion at Oaklawn Plaza?
Nearby dining options include Family Pizza And Subs, Chanello's Pizza, Eastern Restaurant (Asian fusion), Subway, and Burger King, convenient for meals before or after shopping.
Are there any beauty or spa services near Food Lion?
Yes, nearby beauty and spa services include USA Nails and Spa, Hair Works, Impressions Barber & Beauty Salon, Tan'n Time tanning salon, and Universal Chop Shop.
What financial services are available close to Food Lion at Oaklawn Plaza?
Nearby financial services include Coinme for currency exchange, Bank of America ATM, Bitcoin Depot ATM, Western Union money transfer, and Jackson Hewitt Tax Service.