Dunkin'

3.5
614 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hollins, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7000 Peters Creek Rd, Hollins, VA
24019, United States

Hours

Reviews

3.5
614 reviews
5 stars
248
4 stars
124
3 stars
70
2 stars
51
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Product Consistency

Many reviews highlighted inconsistency in drink and food quality, with complaints about cold coffee, stale donuts, and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the location, while others noted issues with unsanitary conditions.

Staff Attitude

There were mixed reviews regarding staff friendliness, with several customers mentioning unfriendly or unhelpful employees.

Operational Issues

Customers experienced problems with hours of operation, including being turned away when the store was supposed to be open.
  • JS
    Jason Staples
    2 days ago
    5.0
    They always get my drink right quickly! The staff is so nice and everyone knows my name and usual order. The plants inside are a great touch too!
  • DH
    Dakota Hays
    Nov 6, 2025
    1.0
    First off no other customers were inside when we got there at 10AM. Ordered a breakfast sandwich and hash browns and a drink. The hash browns were 100% cold. The sandwich was also cold and the picture tells the bread story. 1 side of the bread was cooked & the other piece both sides were untoasted, picture #2&3 shows the untoasted slice, I flipped it to show both sides. Why is it so hard to understand that hot food should be hot & cold food should be cold. The sandwich taste was only a 2 out of 10. They really don't care here. Go elsewhere. As I said earlier we were the only customers inside yet when our food was ready the put it on the counter and called it out instead of walking an extra 4 feet to place it on our table.
  • OS
    Otto Skorzeny
    Oct 24, 2025
    1.0
    These folks hate their jobs. The lady at the window handed me my "coffee" and another drink then ran off. I yelled to get her attention because they failed to give me a straw for both drinks. She heard me but just walked away.
  • JS
    Jessica Sandt
    Oct 14, 2025
    1.0
    I go here for my lunch break to get my coffee for the day. sometimes its made right but most times its not. More often then not they don't make the coffee according to what I order. They constantly forget the mocha and the sugar.
  • A8
    aries 8383
    Oct 12, 2025
    1.0
    Terrible service today, I went in stood at the counter 5 minutes without asking to take my order so I had to order online, then they gave me my food still waiting on my drink while serving others and giving them food and drinks after me

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Hollins, VA?

Dunkin' is open Monday through Friday from 5:00 AM to 6:00 PM, and Saturday and Sunday from 7:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.