Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale donuts, undercooked food, and incorrect orders.
Staff Friendliness
While some customers praised friendly staff, many others noted a lack of friendliness and care from employees.
Cleanliness
A few reviews mentioned cleanliness, with some customers appreciating the clean environment, while others noted unsanitary conditions.
Operational Issues
Customers experienced problems with the drive-thru accessibility, inconsistent hours, and being closed before posted hours.