Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with some praising individual staff members while others noted poor management and unprofessional behavior.
Food Quality
Feedback on food quality was inconsistent, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, with some customers describing the environment as disgusting.
Operational Issues
Many customers experienced long wait times and issues with the dining room being closed or locked during business hours, leading to frustration.
Overall Experience
Overall, the location received mixed reviews, with some customers expressing satisfaction while others vowed not to return due to poor experiences.
AC
Amber Collin's
Feb 13, 2026
5.0
I come through here every once in awhile for my lunch break. There’s a lady that doesn’t work drive thru often I have only been ever been waited on her like a handful of times. She’s on the shorter side and she has an hand tattoo of a mouth and dark hair. She doesn’t wear a name tag I wish she would so I could call and let them know that she is absolutely wonderful. Always nice and polite talks to me and thanks me even while taking others orders.
KL
Kayla Lyons
Dec 30, 2025
5.0
Food fresh and hot.
DB
Donald Bittenbender
Nov 26, 2025
5.0
Boy this food was bangin'. If I could I'd rate this 6 or 7! The fries were perfectly crispy. The burgers were juicy. And the chicken had the perfect dressing of ranch. And fresh bread? At night? You made all our nights!
KB
Kimberly Branch
Nov 11, 2025
5.0
Wendys Fairlawn could teach our 2 other local Wendy's how to operate!
TG
Theresa Goebbel
Nov 10, 2025
1.0
That was the poorest excuse I've ever seen for a baconator burger.
Is the Wendy's location at 2076 Carrollton Pike in Hillsville, VA currently open?
Yes, this Wendy's location in Hillsville, VA is open and committed to serving quality food every day through dine-in, drive-thru, and delivery.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer delivery and takeout services?
Yes, Wendy's offers delivery and takeout services, plus you can order via the Wendy's mobile app or their website.
How can I contact this Wendy's location if I have questions or feedback?
You can call the restaurant directly at (276) 728-7078, reach Customer Care via their contact page or live chat, or fill out their Customer Satisfaction Survey online.
What are some nearby hotels where I can stay if I'm visiting Wendy's in Hillsville?
Nearby hotels include Holiday Inn Express Hillsville, Quality Inn, Motel 6 Hillsville, Hampton Inn Hillsville, and Hampton by Hilton, which offer convenient accommodation close to Wendy's.
Are there other fast food restaurants near this Wendy's in Hillsville?
Yes, fast food options nearby include another Wendy's location and McDonald's, providing a variety of quick dining choices.
What recreational places can I visit near Wendy's in Hillsville?
You can visit nearby parks and attractions such as Playground 2000, Carroll County Recreation Department, and the scenic Blue Ridge Mountains for outdoor activities.
How can I find the menu and pricing for this Wendy's?
Menu items and pricing can be viewed on Wendy's official menu website or mobile app, which provides updated prices for this location.
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