Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,223 reviews
5 stars
451
4 stars
287
3 stars
209
2 stars
84
1 star
192
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, with reports of dirty tables and unpleasant odors.
Service Speed
Customers frequently complained about slow service, with long wait times reported both in the drive-thru and dining area.
Staff Behavior
There were numerous mentions of rude or unprofessional staff behavior, including dismissive attitudes and poor customer service.
Food Quality
Several customers noted issues with food quality, including cold or poorly prepared items, while a few praised the food as good.
Operational Issues
Many reviews indicated that the dining room was often closed or locked during business hours, leading to customer frustration.
- KBKimberly BranchNov 11, 20255.0Wendys Fairlawn could teach our 2 other local Wendy's how to operate!
- TGTheresa GoebbelNov 10, 20251.0That was the poorest excuse I've ever seen for a baconator burger.
- CECharlie EastonNov 2, 20251.0Traveling back home and we stopped here. When I went to the restroom, there was a man coming out. I could tell that he had used the toilet because he did not flush. Neither did I hear the dryer working which means he did not wash his hands. But the big surprise was when I got in line to order, I saw this man was one of the cooks. I definitely think you need to come down hard on management here about sanitation. This is very disgusting.
- JRJamie RowlettOct 19, 20255.0Always clean and friendly service
- KFKimberly FerrellOct 3, 20251.0Food was cold cheese was not even melted, fries were cold. The employees looked rather impaired. Not the best place to grab fast food that's for sure
Frequently Asked Questions About Wendy's
Is Hillsville (Carrollton Pike) Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hillsville, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hillsville, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (276) 728-7078.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hillsville (Carrollton Pike) Wendy’s serve breakfast?
Yes, this Wendy’s location in Hillsville, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's location at 2076 Carrollton Pike in Hillsville, VA currently open?
Yes, this Wendy's location in Hillsville, VA is open and committed to serving quality food every day through dine-in, drive-thru, and delivery.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer delivery and takeout services?
Yes, Wendy's offers delivery and takeout services, plus you can order via the Wendy's mobile app or their website.
How can I contact this Wendy's location if I have questions or feedback?
You can call the restaurant directly at (276) 728-7078, reach Customer Care via their contact page or live chat, or fill out their Customer Satisfaction Survey online.
What are some nearby hotels where I can stay if I'm visiting Wendy's in Hillsville?
Nearby hotels include Holiday Inn Express Hillsville, Quality Inn, Motel 6 Hillsville, Hampton Inn Hillsville, and Hampton by Hilton, which offer convenient accommodation close to Wendy's.
Are there other fast food restaurants near this Wendy's in Hillsville?
Yes, fast food options nearby include another Wendy's location and McDonald's, providing a variety of quick dining choices.
What recreational places can I visit near Wendy's in Hillsville?
You can visit nearby parks and attractions such as Playground 2000, Carroll County Recreation Department, and the scenic Blue Ridge Mountains for outdoor activities.
How can I find the menu and pricing for this Wendy's?
Menu items and pricing can be viewed on Wendy's official menu website or mobile app, which provides updated prices for this location.