Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,229 reviews
5 stars
457
4 stars
288
3 stars
209
2 stars
83
1 star
192
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received cold or poorly prepared items.
Service Issues
Many reviews highlighted slow service, rude staff, and frequent order mistakes, leading to a frustrating customer experience.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant and restrooms, with some describing the environment as dirty and unkempt.
Operational Problems
Frequent complaints about the dining room being closed during business hours and long wait times were common, indicating poor management and staffing issues.
- KLKayla LyonsDec 30, 20255.0Food fresh and hot.
- DBDonald BittenbenderNov 26, 20255.0Boy this food was bangin'. If I could I'd rate this 6 or 7! The fries were perfectly crispy. The burgers were juicy. And the chicken had the perfect dressing of ranch. And fresh bread? At night? You made all our nights!
- KBKimberly BranchNov 11, 20255.0Wendys Fairlawn could teach our 2 other local Wendy's how to operate!
- TGTheresa GoebbelNov 10, 20251.0That was the poorest excuse I've ever seen for a baconator burger.
- CECharlie EastonNov 2, 20251.0Traveling back home and we stopped here. When I went to the restroom, there was a man coming out. I could tell that he had used the toilet because he did not flush. Neither did I hear the dryer working which means he did not wash his hands. But the big surprise was when I got in line to order, I saw this man was one of the cooks. I definitely think you need to come down hard on management here about sanitation. This is very disgusting.
Frequently Asked Questions About Wendy's
Is Hillsville (Carrollton Pike) Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's location at 2076 Carrollton Pike in Hillsville, VA currently open?
Yes, this Wendy's location in Hillsville, VA is open and committed to serving quality food every day through dine-in, drive-thru, and delivery.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer delivery and takeout services?
Yes, Wendy's offers delivery and takeout services, plus you can order via the Wendy's mobile app or their website.
How can I contact this Wendy's location if I have questions or feedback?
You can call the restaurant directly at (276) 728-7078, reach Customer Care via their contact page or live chat, or fill out their Customer Satisfaction Survey online.
What are some nearby hotels where I can stay if I'm visiting Wendy's in Hillsville?
Nearby hotels include Holiday Inn Express Hillsville, Quality Inn, Motel 6 Hillsville, Hampton Inn Hillsville, and Hampton by Hilton, which offer convenient accommodation close to Wendy's.
Are there other fast food restaurants near this Wendy's in Hillsville?
Yes, fast food options nearby include another Wendy's location and McDonald's, providing a variety of quick dining choices.
What recreational places can I visit near Wendy's in Hillsville?
You can visit nearby parks and attractions such as Playground 2000, Carroll County Recreation Department, and the scenic Blue Ridge Mountains for outdoor activities.
How can I find the menu and pricing for this Wendy's?
Menu items and pricing can be viewed on Wendy's official menu website or mobile app, which provides updated prices for this location.