Domino's Pizza

3.5
537 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Highland Springs? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 70 S Airport Dr .

Location

Domino's Pizza
70 S Airport Dr, Highland Springs, VA
23075, United States

Hours

Reviews

3.5
537 reviews
5 stars
242
4 stars
86
3 stars
39
2 stars
26
1 star
144

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long wait times for delivery, with some orders taking over two hours and being marked as completed without delivery.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.

Staffing Problems

Customers frequently noted that the location is severely understaffed, resulting in slow service and long wait times.

Customer Service

There were multiple complaints about poor customer service, including unresponsive staff and lack of communication regarding order status.

Food Quality

While some customers praised the taste of the pizza, many others reported issues with food quality, such as cold or burnt pizzas and incorrect toppings.
  • KW
    Karen Wright
    Nov 9, 2025
    1.0
    Still waiting almost 2 hours for our pizza delivery. We called only to be told they have 1 driver. Courtesy would be to call the customer and let them know.
  • JR
    J R
    Nov 9, 2025
    1.0
    Terrible service. Has roaches. Incompetent employees.
  • JJ
    Janie johnson
    Nov 8, 2025
    1.0
    It took 3hr for our pizza to be delivered. I had to call 2 times just to check they were making it because it sat in the make for 2 hrs and was told the tracker was wrong, and they would send updates to my cell when it was there
  • TS
    Tyler Smith
    Oct 22, 2025
    1.0
    Store will not notify you if online order for delivery has been cancelled because they do not have a driver. Order will also still show in tracker as have if it had been made and awaiting delivery. Poor communication and waste of time.
  • VM
    Valerie Moore
    Oct 21, 2025
    1.0
    Placed an order at 7p.m the tracker stated delivery would be up to 45 minutes. At 8:15 I called repeatedly no answer, call again at 8:20. I asked for the Mgr, he stated she was on the timer. I asked what was the issue with my delivery order, employee stated they only have 1 driver. So as I was talking to the employee, he stated the driver had just pulled up. The employee stated there were 4 orders waiting for delivery and I was 1 of 4. Estimated time was 10-15 minutes. At 8:45 I called back for an update on my order, cause I’m tracking my order and 2 hours later it’s still saying “Quality check.” It’s almost 2 hours later, so I’m calling again to tell them leave my order in the store. I leave at 8:45 to pick my pizza up that I paid for delivery. I received my pizza at 9:01, I asked for a refund for me paying delivery fees and the lady tells me I have to cancel the order and reorder to get my delivery fees reimburse. Here’s the kicker, as I pull up to Dominos, I see the Delivery guy in the back just casually talking. No sense of urgency. This was a Disaster, Customer Service was poor. I ordered chicken Alfredo and get home and there is not one piece of chicken in the Alfredo. The serving was for a toddler, maybe 20 pieces of pasta stuck to the bottom of the pan. Where was the Quality Control check? My order was still in the Quality Control check for 2 hours and nobody checked the order to see if it was correct. I will NEVER order from the this location ever again.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Highland Springs offer?

Domino's Pizza offers Specialty Pizzas and the option to build your own pizza on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 70 S Airport Dr, Highland Springs?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.