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Brand Certified

Wendy's

3.6
(956 reviews)

Business Details

(703) 435-2603

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Herndon, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Herndon, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2160 Centreville Road, Herndon, VA
20170, United States

Hours

Reviews

3.6
956 reviews
5 stars
367
4 stars
224
3 stars
155
2 stars
72
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with many customers reporting rude staff and incorrect orders.

Food Quality

Several customers expressed dissatisfaction with the food, citing issues such as cold items, incorrect orders, and overall poor quality.

Cleanliness

Mixed feedback on cleanliness; some customers noted a clean environment while others described it as dirty and poorly maintained.

Management Issues

Many reviews pointed to poor management practices, including inadequate staffing and lack of accountability for mistakes.
  • AM
    Arnold Musick
    5 days ago
    5.0
    Frosty was awesome. Thick like it's suppose to be!!!
  • QB
    Q Barnes
    6 days ago
    5.0
    Fryers were clean, service kind and fast.
  • JB
    John Bender
    Jan 30, 2026
    1.0
    Forgot half my order. The other half was undercooked. Fast food is too expensive these days for such poor service.
  • MD
    Mike DiSalvo
    Jan 25, 2026
    5.0
    Once in a while need a small burger fix. Just got a small value meal and it was good.
  • RR
    Randy
    Jan 18, 2026
    1.0
    I ordered this hamburger with no ketchup and when I opened it, it was full of ketchup. I hate ketchup and mustard. At least they didn't put mustard on it. Completely ruined the hamburger for me, as I had to throw away the top part of the bun and try to soak the ketchup off of the rest. Beware, if you make a special order, check it before you leave the restaurant, as they can't be trusted to get the order correct. This was a to go order, so I couldn't take it back to get it fixed.

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-through at Wendy's in Herndon, VA?

The Wendy's drive-through in Herndon is open 24 hours a day, seven days a week, from 4:00 AM to 3:59 AM the following day.

Can I order Wendy's food online or through a mobile app?

Yes, you can order Wendy's food online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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