Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Herndon, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Herndon, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
948 reviews
5 stars
364
4 stars
221
3 stars
155
2 stars
71
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or incorrect orders, and some customers experiencing food safety concerns.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management Problems
Frequent mentions of poor management and lack of organization, leading to long wait times and unresolved customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and reported satisfactory food quality and service during their visits.
- RRRay Ritchie4 days ago5.0Great employees, great experience and the food was right on time. Store was very clean. Thanks
- DDDes Doss5 days ago1.0I know it’s Wendy’s but they don’t tell you it’s a charge for sauce until you ask for it or even ask me when I’m placing my order if I want any sauce…35cents per sauce Ordered a honey butter chicken biscuit, I get home began to bite into it and it’s dry with no honey butter in sight. Disappointed.
- ARA RobJan 3, 20261.0By far the worst Wendy's I've ever been to. Owner doesn't care. Workers don't care. I would avoid at all costs
- CMCody MillerJan 3, 20261.0Ordered sausage egg and cheese I got Sausage and cheese. Was charged for Sausage egg and cheese.
- HDharkrishan dhanjalDec 14, 20251.0One of the worst Wendy’s i have ever tried. Disgusting cold food sitting on the shelves for days. Even when you ask for the replacement they refried and served again. Disgusting I wish I could give negative stars.
Frequently Asked Questions About Wendy's
Is 117 Herndon Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Herndon, VA?
The Wendy's drive-through in Herndon is open 24 hours a day, seven days a week, from 4:00 AM to 3:59 AM the following day.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does this Wendy's location in Herndon serve breakfast?
Yes, this Wendy's serves breakfast options including combos, sandwiches, coffee, and sides, available through online ordering or in-restaurant.
What payment options are accepted at Wendy's on 2160 Centreville Road, Herndon?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact the Wendy's location in Herndon for questions or feedback?
You can call the location directly at (703) 435-2603, or reach Wendy's Customer Care through their Contact page online or by phone at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in the restaurant. You can also ask crew members for assistance.
Are there other fast food restaurants near Wendy's on Centreville Road?
Yes, nearby fast food restaurants include Taco Bell and another Wendy's location, providing additional quick dining options close by.
What nearby amenities can I visit before or after dining at Wendy's?
Nearby amenities include Bertucci's Italian Restaurant, Bar Louie - Herndon, and Houlihan’s American Restaurant & Bar, ideal for various dining preferences or drinks.
Are there nearby services like gas stations or convenience stores close to Wendy's?
Yes, Herndon Sunoco, 7-Eleven, and Sunoco Gas Station are nearby, which is convenient if you need to fuel up or grab essentials before or after your meal.
Is there parking or drive-thru available at Wendy's 2160 Centreville Road location?
Yes, this Wendy's location offers a drive-thru for convenient ordering and pickup, and casual attire is typical for dining in.