Panera Bread

3.8
502 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Herndon is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
13041 Worldgate Drive, Herndon, VA
20170, United States

Hours

Reviews

3.8
502 reviews
5 stars
246
4 stars
101
3 stars
56
2 stars
26
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, understaffing, and unhelpful staff, leading to frustration.

Food Quality

Mixed reviews on food quality, with some praising the taste while others complained about stale or poorly prepared items.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and restrooms, indicating a need for better maintenance.

Customer Experience

Some customers had positive experiences with friendly staff, while others reported rude service and poor handling of orders.
  • AK
    Andrew Kim
    2 days ago
    2.0
    This is the dirtiest Panera I've ever seen. The floors are dirty dingy and bathroom looks like a gas station. The employee was not friendly at all and my sandwich was soggy. Really weird I just wanted to get out of there
  • PK
    Paul J. Kim (PJ Kim)
    Dec 27, 2025
    4.0
    Hm.... not sure other menus but hot chocolate and latte were so blended and tasteless. And you better call the restaurant to check if they have the bakery items that you are ordering, otherwise you might ended up getting something else that you didn't order and want. There is nothing else the staff can do or suggest. Update.. They tried to call me and asked what was the situation. I shared how I felt and they understood. They refunded the amount of the items that I was not satisfied. The amount was not a lot, but what they tried to fix the issue was right. For that reason, I changed my review & star.
  • MN
    Marc Neilson
    Oct 29, 2025
    1.0
    Wow this is the worst Panera I've experienced (and I love Panera). As you walk in, you can only order by machine. I got so frustrated with the machine, I just went to my app. Some poor older lady was trying to get help at the counter and was ignored until finally someone sauntered over. I ordered dine-in and was given take away. There was only one coffee choice on the counter as well. The only plus was that the soup was good. Overall, it just seemed dingy.
  • AD
    Abouzar Dastmalchi
    Oct 13, 2025
    5.0
    Friendly folks. Good bangles
  • SW
    Soni Weiss
    Sep 18, 2025
    5.0
    Herndon location has a old hometown friendly atmosphere. Not like so many places now that have loud music so you can't enjoy a meal with a friend and have a conversation, no pressure to eat and get out. Always good fast service. The coffee is great... Soups taste home made Baked good fresh

Frequently Asked Questions About Panera Bread

Does Panera Bread Herndon accept reservations?

No, Panera Bread Herndon does not accept reservations.

What are the regular opening hours for Panera Bread Herndon?

Panera Bread Herndon is open Monday through Friday from 6:00 AM to 9:00 PM, Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.