Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,306 reviews
5 stars
469
4 stars
232
3 stars
172
2 stars
99
1 star
334
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in freshness and preparation.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall staff attitude.
- JJJay J1 day ago1.0Approximately 6:15 am on 11/23/2025 Maria (Manager) refused to let me wash my hands in the bathroom while waiting for my order after I assisted jumping someone else's car battery. Maria ignored me when I first approached the counter and decided to help another customer before me. Then she was extremely rude when I asked to used the bathroom to wash my hands saying "it was for customers only" implying that I wasn't a customer. I've been to this location multiple times including earlier this morning and have never felt more dehumanized. This person should not be allowed to be a manager of anything let alone a customer facing position. I will be reporting this business for obvious discrimination. *To add more info - The women's bathroom at this location is unlocked while the men's bathroom needs to be unlocked via staff.
- GGGianmarco Gonzales3 days ago1.0Worst McDonald's in the area.. zero service for dine in customers. Bathrooms are now locked . Very hard to get a hold of someone to help out . My experience on a Friday night around 9pm
- ABAlexandra BuchlmayerNov 17, 20254.0The drive thru was fairly quick and easy. We did have to wait for a few minutes but I suppose that means they’re making it fresh so that’s nice. The food (double cheeseburger ketchup only, fries and a shake) was good but I will say, considering I only wanted ketchup on my burger, they could’ve given a little more. They was not much on there. But otherwise the food was delicious.
- RGReza GhulamiNov 8, 20255.0Best McDonald’s location ever I love how nice they were and they really nice and kind to me and I had to change my order quiet a few times but they really nice and I got order really fast and quality was awesome fries that got were fresh as well as the food perfect experience
- AEAna EzellOct 26, 20253.0I ordered online through the APP. When I arrive for some reason they keep asking for my mobile order number. I have to repeat my self 4-5 times along with pronouncing the numbers individually. In my order I ordered medium fries w/ No salt along with other items. Whole purpose of ordering this much is to play monopoly game. I receive my food few things disappointed me, 1. Large drink had no peel off sticker & medium fries too , 2. Fries had salt on them I then tried to call the restaurant and I get hanged up on then I call back again and left on ring. How are customers able to call back and give input on their order when something goes wrong? I live 15mins away from this place. I don’t want to drive another 15mins back.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1071 Elden St, Herndon?
McDonald's at 1071 Elden St in Herndon is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers a 24-hour drive-thru service every day of the week.
What delivery options are available at McDonald's in Herndon?
Customers can choose from delivery options including standard delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food online for this location?
Yes, you can order online via the McDonald's website or the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods does McDonald's at Elden St accept?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any rewards programs available at this McDonald's?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What other dining options are near McDonald's at 1071 Elden St?
Nearby dining options include Pizza Hut, Starbucks, Paraiso Latino Restaurant, Quickway Japanese Hibachi, Godavari, Madina Pollo Reina, and Guapo's Taqueria & Charcoal Chicken.
Are there any car rental services close to McDonald's Herndon?
Yes, nearby car rental agencies include Budget Rent A Car and Avis Car Rental, making it convenient if you need a vehicle before or after visiting McDonald's.
Where can I get gas or automotive services near McDonald's at 1071 Elden St?
You can find gas stations and automotive services nearby at Exxon and Dulles Park Service Center, plus automotive repair at Gulf and U-Haul Neighborhood Dealer.
Are there any nearby places for banking or financial services near this McDonald's?
Yes, Wells Fargo Bank, Millennium Bank, Wells Fargo Advisors, and Western Union are nearby for your banking and financial service needs.