MS
M&M Services
Feb 26, 2026
I went to this place this afternoon and I think there was a mistake, either the cashier's or mine, when I processed the payment. He charged me for a different order, and I noticed and told another cashier. The manager came out very angry, and I told them it was easy, they just need to fix it and give me the change because my order was for less money than what was charged. The manager's response was, "Tell him there's no change." I asked, "Why?" and she angrily repeated, "Tell him there's no change," even though my order was for less money. Of course, the manager is Latina, and I'm Latino too, but she was doing a terrible job. Finally, a manager, I think from the Middle East, came and was kind, resolved the issue, and gave me my change. The change was almost $6. They should train their managers; they can't treat a customer badly, much less refuse to give them change just because they're angry.
Today, at the McDonald's drive-thru, I must say you are fortunate that I did not catch your name. The service was abysmal; when I requested additional salt, I was met with a very unpleasant smirk instead of a smile. There was a complete lack of customer service. I am left to ponder whether there is a language barrier, but the treatment of customers is simply unacceptable.
I hope no one is eating here anymore since the accusations of humans being in McDonald’s food
this place does not honor the rewards, asked to speak with a management she didn’t do anything all she had to do is put in a code
MB
Marilyn Bow
Jan 30, 2026
Obviously I love McDonald’s and it always tastes the same. But the service and food being put together has been downhill (Big Mac with middle and bottom bun switched, cheeseburgers with no cheese, happy meal with no toy, etc). We still like McDs and stop by but have been going less cause there’s usually something wrong and it’s just not worth the disappointment/hassle of paying for something that’s wrong/missing.