Business Details
About
Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
386 reviews
5 stars
228
4 stars
96
3 stars
27
2 stars
13
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praise friendly and helpful employees, others report rude or unprofessional behavior from specific staff members.
Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Pricing
Many customers find prices to be high compared to competitors, leading some to shop elsewhere for better deals.
Product Quality
While some customers appreciate the fresh produce and variety, there are complaints about the quality of meat and expired items on shelves.
Convenience
The store's location and extended hours are noted as significant advantages, making it a convenient option for local shoppers.
- YCYIWEN CHENJan 3, 20261.0Extremely disappointing experience. This Giant location is constantly out of stock, and shelves are rarely restocked in a timely manner. Basic items are missing every time I shop, making it frustrating and a complete waste of time. On top of that, I experienced disrespectful and discriminatory treatment that felt racially biased. Staff were dismissive and unhelpful, while other customers were treated differently. This kind of behavior is unacceptable, especially from a major grocery chain.
- ABAdrian BrownDec 30, 20255.0Quick in and out service they are very friendly and helpful staff thanks giant 🙂
- DSDan SSep 25, 20255.0Decent selection, good environment
- FBfree beeSep 12, 20255.0Great service given by Sunita who is always willing to show u where the merchandise is and is helpful. She always smiles and thanks me for shopping with your store. Will be back soon. Hope she gets promoted soon.
- AAApril's Advice, Audit, Advocacy & Advancement!Sep 12, 20252.0Karen-Karl--unacceptable customer service!
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food at 13330 Franklin Farm Rd in Herndon, VA?
Giant Food is open daily from 6:00 AM to 10:00 PM. On holidays, hours may vary, for example, it closes earlier on November 27 at 5:00 PM and is closed on December 25.
Does Giant Food offer pickup and delivery services?
Yes, Giant Food provides in-store pickup and contactless delivery services for your convenience.
Can I get a flu vaccination at Giant Food in Herndon?
Yes, Giant Food offers flu vaccination services at this location.
What payment and financial services are available at this Giant Food store?
This Giant Food location offers services including Western Union for money transfers and a PNC Bank branch for banking needs.
How can I place an online order or find coupons for this Giant Food store?
You can shop online for coupons, loyalty rewards, and start your order at http://www.giantfood.com or via their iOS app.
Are there any nearby places where I can pick up a movie or game rental?
Yes, Redbox and GameStop are nearby locations where you can rent movies and video games respectively, convenient to visit before or after shopping at Giant Food.
What other health-related services are available close to Giant Food?
Near Giant Food, you can find Giant Pharmacy, Franklin Farm Veterinary Clinic for pet care, and optometrists such as John L. Cochran, OD and The Eyecare Center Herndon for eyewear needs.
Where can I go for quick meals nearby Giant Food in Herndon?
Nearby dining options include Subway, Panda House for Chinese food, BonChon Chicken for Korean cuisine, Lucia's for pizza, and McDonald's for fast food.
Is there a dry cleaning service near Giant Food at Franklin Farm?
Yes, Crest Advanced Dry Cleaners and Crest Cleaners: Franklin Farm provide professional dry cleaning and laundry services close to Giant Food.
How can nearby places like PNC Bank and Western Union help me during my visit to Giant Food?
PNC Bank offers financial services and ATM access, while Western Union provides money transfer services, both conveniently located near Giant Food to assist with your financial needs while shopping.