Business Details
About
Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
962 reviews
5 stars
518
4 stars
276
3 stars
74
2 stars
27
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rudeness and unhelpfulness from staff.
Store Cleanliness
Some customers reported cleanliness issues, including unpleasant odors and disorganized displays.
Product Variety
Many customers appreciated the wide selection of products, particularly in the bakery and deli sections.
Pricing Concerns
Several reviews mentioned that prices are higher compared to other local grocery stores.
Checkout Experience
Customers expressed frustration with the self-checkout process and long wait times at registers.
- PPPaola Pareja2 days ago5.0It’s a great grocery store
- MOmikaela oconnorJan 3, 20261.0Stopped by the other day for a few essentials—imagine my shock when I opened the butter this morning to find it covered in mold! This is actually the CLEANEST of the 4 sticks! 🤢 honestly I had no idea this could even happen. Definitely makes me nervous to shop there again.
- HMHek MatDec 6, 20251.0They have the worst customer service with everything including western Union I’ve gone to ask for money the lady says it will take 1 day process as such a big store doesn’t have 760$ but still has the gut to open a western Union and now the bank has contacted me saying it will take 8 days the worst part it was one of seniors Don’t recommend it at all!
- RZRohed ZahedNov 26, 20251.0I experienced an issue with a recent transaction. I attempted to use a $30 gift card toward a purchase totaling $50. The gift card balance was not applied, resulting in the full $50 amount being charged to my bank card. When I contacted customer service seeking a resolution-specifically, proposing a partial return ($30 worth of merchandise) so the purchase could be reprocessed using the gift card-I was informed that this was not permissible
- BBBrandon BoydNov 5, 20254.0I really like this Giant, and it continues to be one of the better grocery stores in the area. Every time I come in, the store is well stocked, clean, and easy to navigate. They offer a wide range of options throughout the aisles, and I especially appreciate the size and variety of the bakery and deli sections. No matter what I’m looking for, I can usually find it quickly without any hassle. The main things keeping this from being a five-star review are the pharmacy and the lack of baskets by the entrances. I’ve had ongoing issues with the pharmacy—receiving notifications that a prescription is ready, only to arrive and find out that it isn’t. It’s happened more than once, and it can be frustrating. Additionally, there never seem to be baskets available when walking in. I often have to go all the way to the other end of the store and even outside to find one. It would be much more convenient if baskets were kept inside and near all entrances so shoppers can grab one right away. Overall, this is still a strong location with a lot to like. With improvements to the pharmacy and basket availability, it would easily be a five-star store.
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food in Herndon, VA?
Giant Food is open daily from 6:00 AM to 10:00 PM. On holidays, hours vary, for example, on November 27, 2025, it is open from 6:00 AM to 5:00 PM.
Does Giant Food offer pickup and delivery services?
Yes, Giant Food offers in-store curbside pickup and convenient contactless delivery in the Herndon area.
Are there any special promotions or loyalty rewards available at Giant Food?
You can take advantage of great Bonus Buy deals and access online coupons and loyalty rewards by shopping online at Giant Food.
What health-related services are available at Giant Food?
Giant Food offers flu vaccinations in-store to help keep you healthy during flu season.
Can I rent movies or games at Giant Food?
Yes, Giant Food features a Redbox kiosk where you can rent movies and video games.
What are the contact details for Giant Food in Herndon?
You can reach Giant Food at +1 703-437-3162 or visit their website at https://stores.giantfood.com/va/herndon/2425-centreville-road.
What nearby restaurants can I visit before or after shopping at Giant Food?
Nearby Indian restaurants such as Curry N Kabob, Janatha Bar & Biryani, Hyderabadi Biryani Pot, Tatva Indian Cuisine, and Minerva Indian Cuisine offer great dining options. You can also try Hama Sushi, Rubinos Pizzeria, Pho New, and Taco Bamba Herndon for diverse cuisine choices.
Are there any nearby services for automotive needs close to Giant Food?
Yes, automotive services like HOGAN and SONS TIRE and AUTO, Hogan & Sons Tire & Auto, and Goodyear are located nearby for your tire and auto repair needs.
Is there a bank near Giant Food in Herndon?
Yes, PNC Bank is located near Giant Food for your banking and financial service needs.
What other shopping options are available near Giant Food?
Nearby shopping options include Furniture Max and Lux Furniture Gallery for furniture, Petco for pet supplies, Goodwill Retail Store and Goodwill of Greater Washington Retail Store for thrift and donation services, and Spirit Halloween for costumes.