Domino's Pizza

3.3
461 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Herndon? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 698 Elden St .

Location

Domino's Pizza
698 Elden St, Herndon, VA
20170, United States

Hours

Reviews

3.3
461 reviews
5 stars
208
4 stars
54
3 stars
28
2 stars
23
1 star
148

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported long wait times for delivery, with some orders taking over two hours and being marked as delivered before arrival.

Customer Service

Many reviews highlighted poor customer service, including unhelpful staff, rude behavior from management, and unresolved complaints.

Food Quality

While some customers praised the pizza and appetizers, others reported receiving cold, incorrect, or poorly prepared food.

Pricing Concerns

Customers expressed dissatisfaction with additional charges for items like Parmesan packets and felt that the overall value was lacking.

Cleanliness

Several reviews mentioned unsanitary conditions at the location, including dirty bathrooms and staff not following hygiene practices.
  • RG
    Renu Goyal
    Nov 3, 2025
    1.0
    We ordered two medium pizzas and we accidentally put in the wrong address so I immediately called their store. After I called, a lady picked up the phone and I explained to her what happened. She said that my order was not yet in the oven but she needs to double check. I was put on hold for about 10 minutes before she just hung up the phone. Right after this, I called back again and asked why she hung up on me and she put me on hold again for 5-10 minutes and then she said "your pizzas are ready and you have to pick them up I dont know how but you have to pick them up". I asked her if I can talk to the manager and she said that there is no manager at the store before 6pm and she said that she is the boss right now. There is no way I can pick up my pizzas and I have no idea what to do now. This happened on November 3, around 2:30.
  • MA
    Maya Acevedo
    Nov 1, 2025
    1.0
    Ordered on the app said 44 mins, then said my order was delivered after waiting 30 mins to see if it was a accident or mistake when I called the girl said it’ll be there in 7 mins. Waited 40 minutes more called again and just asked to cancel she seemed surprised I hadn’t received my order to her I was tired and wanted to sleep placed me on hold for 7 mins probably the worst dominoes always have issues with orders here
  • M1
    mq 1245
    Oct 31, 2025
    1.0
    Charging for Parmesan packets is like McDonald’s charging for ketchup packets. I’ve never been to a dominos that charges for Parmesan packets & ¢10 really? Is giving them away when asked going to make a big dent to your bottom line? It’s a dumb money grab. I’ll be going to Pizza Hut down the street instead to get my pizzas & Parmesan packets(FOR FREE!)
  • KC
    Kelsey Collins
    Oct 5, 2025
    1.0
    Consistently takes well over an hour for delivery and the app marks it complete well before the order is delivered.
  • TT
    Terri
    Oct 4, 2025
    5.0
    Have been getting pizza from here for a long time and has been decent, I got pizza yesterday on 09/3/2025 from this location, I don’t know what changed but KEEP IT UP, it was the best pizza I’ve ever had from any dominos!!!! Please keep doing what y'all did yesterday!!! I am ordering again for Sunday night football.

Frequently Asked Questions About Domino's Pizza

What types of pizza crust does Domino's Pizza in Herndon offer?

Domino's Pizza in Herndon offers New York Style, Handmade Pan, and Parmesan Stuffed Crust options.

What are the delivery hours for Domino's Pizza at 698 Elden St, Herndon?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.