Brand Certified
Chipotle Mexican Grill
3.9(507 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
13354 Franklin Farm Rd, Herndon, VA
20171, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(703) 435-4715
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/va/herndon/13354-franklin-farm-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1270
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
507 reviews
5 stars
246
4 stars
122
3 stars
46
2 stars
29
1 star
64
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, particularly for protein, leading to dissatisfaction.
Service Quality
Service quality varied significantly, with some customers praising friendly staff while others reported rude behavior and poor service.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary food preparation practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, especially with online orders.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, including overcooked or improperly cooked items.
- MMMinaFeb 22, 20265.0Great! Came on a Saturday night 2/21/26 and picked up a mobile order of a burrito and salad. The burrito was huge with lots of filling, as was the salad. T'was delicious. Keep it up!
- AДенис КармазинFeb 7, 20265.0Best customer survive and best portions out of every chipotle I ever been too
- MBMordecai 5-Finger BrownJan 25, 20265.0Came here and was served quickly and professionally. Just wanted to leave a little souvenir here. My wife and I fought about picking me up a Chipotle burrito. The app was down, and I asked her to stop. She wouldn't after 26 straight years of invalidation in my marriage. I had finally had enough.
- VPVrushali PatelJan 19, 20265.0This chipotle never does me dirty and the employees are very nice. Loaded chicken bowl
- ARAngel RicardJan 13, 20261.0By far the worst chipotle in the area. Avoid by all means if possible.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Franklin Farm?
Chipotle Franklin Farm is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Franklin Farm offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Franklin Farm located?
It is located at 13354 Franklin Farm Rd, Fairfax, Herndon, VA 20171, next to Commonwealth Orthopaedics.
How can I order food from Chipotle Franklin Farm online?
You can order online via the Chipotle website or use their mobile app available in the Apple App Store.
What type of food does Chipotle Franklin Farm specialize in?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is Chipotle Franklin Farm LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
What other dining options are near Chipotle Franklin Farm?
Nearby dining options include Starbucks for coffee and Tropical Smoothie Cafe for smoothies and healthy food.
Are there places to shop near Chipotle Franklin Farm?
Yes, the Franklin Farm Village Center shopping center is nearby for various retail needs.
What recreational activities can I find near Chipotle Franklin Farm?
Launch Family Entertainment Herndon offers a trampoline park, amusement park, and other family-friendly activities nearby.
Can I find medical services near Chipotle Franklin Farm?
Yes, several medical providers such as Commonwealth Orthopedics and Berman and Masoud Orthodontist are in close proximity.
Brand Certified Facts from Chipotle Mexican Grill
This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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- Official website
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