Papa Johns Pizza

Reviews

• MK

  Miles K

  Mar 1, 2026
  1.0
  Ive been a patron of this location for many years. Two years ago the pizza was delicious. I ordered a pizza 2 weeks ago, it was awful. I didn't have any problems with the staff, everyone was nice but, the change in the quality of the pizza is dramatic.
• RB

  Roberta B

  Feb 2, 2026
  5.0
  Open 10:30am-1:00am daily, Sunday 11am until 12am.
• SS

  Samuel Sorto

  Jan 20, 2026
  1.0
  -⭐ Very Disappointing Experience – Terrible Service I had an extremely disappointing experience at Papa John’s Pizza located at 8903 Patterson Ave, Henrico, VA. The level of customer service was unacceptable. The employee was rude, unprofessional, and clearly did not want to help. When I asked for a sauce for my wings, he flat-out refused to give it to me, with no explanation or courtesy. It felt disrespectful and unnecessary, especially for such a simple request. The attitude alone made the experience unpleasant and uncomfortable. The overall condition of the store was just as bad. The place looked messy and dirty, which immediately raised concerns. The ingredient area and coolers were left open, and the toppings and cheeses looked old, dry, and far from fresh. It did not look sanitary or safe for food preparation. Between the rude behavior, refusal to provide basic items like sauce, poor food quality, and lack of cleanliness, this location was a complete letdown. This was not the quality or service I expect from Papa John’s. I will not be returning and do not recommend this location to anyone.
• CG

  chris garner

  Jan 9, 2026
  1.0
  stop offering delivery. 2 hours for being 1 mile away is ridiculous for a non prime day order.
• MM

  Micheal Morcous

  Nov 23, 2025
  1.0
  We came to this this branch twice and the manager who is working here he’s an old man with a white beer. He almost opened the strongly in my friends face and told us you can come inside by just like rude way after that we got inside and we told him why you did that he told us OK OK if you wanna go just go don’t come here that was very rude from him. This is not the first time it happens with himand he told us they’re gonna call the police for you and I don’t know what we did to him our cameras are recording as well. This store is very bad. This is not the first time to do that and we told them we’re gonna call the owner and he said I don’t care about the owner.

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