NAPOLI Pizza

4.4
213 reviews
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Business Details

3324 Pump Road, Henrico, VA
23233, United States
(804) 360-5500
https://www.napoliitalianpizzava.com/
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About

Pizza Restaurant
Do you love pizza, pasta, subs, salads, and sides? Here at Napoli Flame Baked Pizza and Italian Grill, we take pride in our work, and we back it up with our experience as chefs. We have a passion for food, and our goal is to constantly improve our products to meet your standards. We care about our community, and serving you superlative American and Italian cuisine is our mission. Here at Napoli Pizza in Short Pump, it is our priority to provide you with the best customer service, and we value your input. Dine in , delivery and pick-up!

Location

NAPOLI Pizza
3324 Pump Road, Henrico, VA
23233, United States

Hours

Reviews

4.4
213 reviews
5 stars
149
4 stars
31
3 stars
10
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the pizza for its delicious taste, good crust, and generous toppings, although some noted inconsistencies in quality and preparation.

Service

The staff received mixed reviews; many customers highlighted friendly and efficient service, while a few reported negative interactions with specific employees.

Pricing

Most customers found the prices reasonable for the quality of food, but some expressed disappointment over unexpected charges and perceived value.

Delivery Issues

Several customers experienced problems with delivery, including refusal to deliver to certain areas and incorrect orders.
  • RP
    Ralph Pitetti
    Dec 16, 2025
    1.0
    Website said Monday special two slices for $5 went by there just for the special. No luck! $5 for one slice of cheese pizza
  • TJ
    TM JD
    Nov 29, 2025
    5.0
    We like this place. People are friendly and pizza is delicious.after we make a call to order it takes usually 20-30 mins for pizza to be ready to pick up. We order usually a few times a month and not a single time pizza was burned or dry. They are very generous with toppings. Highly recommended!
  • KK
    Kelly
    Oct 15, 2025
    5.0
    This place is THE BEST!!! Every time i walk in, every single employee makes me feel welcome. They are always so nice and I can tell they care about their customers, and the food is beyond good! I look forward to my pizza days in advance before i even order it!
  • EB
    Edward Bartruff
    Sep 17, 2025
    5.0
    The Large Cheese Pizza was cooked in. Large Brick Oven and from the ohs and ahs from my wife And grandchildren they appear to have loved it. Their buffalo wings were wonderful. Thank you for the great feast.
  • WD
    Who Dis
    Aug 15, 2025
    1.0
    Amazing pizza, ordered them several times to my home and in restaurant, but suddenly they refuse to deliver to me on the slice app. I only live 4.2 miles away in the 23229 zip code. This is ridiculous I will change my review to 5 stars of they decide that less than 5 miles is more than reasonable for pizza delivery I. Metropolitan area like Richmond
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Frequently Asked Questions About NAPOLI Pizza

What types of food does NAPOLI Pizza serve?

NAPOLI Pizza offers pizza, pasta, subs, salads, and sides with a focus on American and Italian cuisine.

What are the operating hours of NAPOLI Pizza?

NAPOLI Pizza is open Monday to Thursday from 11:00 AM to 9:30 PM, Wednesday until 9:00 PM, Friday and Saturday until 10:00 PM, and closed on Sundays.