Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,368 reviews
5 stars
504
4 stars
285
3 stars
247
2 stars
114
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some staff being friendly and efficient, while others are reported as rude and unhelpful.
Food Quality
Food quality is inconsistent, with reports of cold or improperly prepared items, though some customers enjoyed their meals.
Cleanliness
The cleanliness of the facility is noted positively by some, but there are complaints about dirty tables and unsanitary conditions.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others report long wait times.
Management Issues
Several reviews mention poor management and lack of customer service training among staff, leading to negative experiences.
- MPM. Joshua Perkinson6 days ago5.0It is great food.
- EGEvalynn GriffinNov 12, 20255.0Food tasted great and the workers were always on helping u with ur orders
- DDDonna DixonOct 30, 20255.0The nuger was blunt and bread was hard like it sit on the
- LLLasacheOct 29, 20255.0I don’t care for the bad reviews here because some people here actually are amazing workers. i love the morning shift and the evening shift!! ms.brittany is so nice and beautiful!! Everyone here always has great attitude when i come !
- DCdiana cantySep 26, 20255.0Great location within walking distance of the Amtrak station. Breakfast was great as always.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 7527 Staples Mill Rd?
McDonald's is open daily from 5:30 AM to 11:00 PM, except Thursday to Saturday when it opens at 6:00 AM.
What are McDonald's drive-thru hours at this location?
The drive-thru is open from 5:30 AM to 11:00 PM Monday to Wednesday and Sunday, and until midnight Thursday to Saturday.
Can I order delivery from McDonald's at this location?
Yes, McDonald's offers delivery daily from 6:00 AM to 10:30 PM.
What pickup and delivery services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's here?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for convenient service.
Is there a McDonald's app to order food from this location?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What nearby places can customers visit before or after dining at McDonald's?
Customers can visit nearby places like the Richmond Staples Mill Road Amtrak Station for travel or CVS Pharmacy for shopping and medical supplies.
Are there convenient transportation options near McDonald's?
Yes, the Richmond Staples Mill Road Amtrak Station and Amtrak Richmond Station are nearby, making it easy to visit McDonald's when traveling by train.
What services are available near McDonald's that could complement your visit?
Nearby services include a UPS Access Point location for shipping, Bitstop and LibertyX Bitcoin ATMs for financial needs, and parking facilities like Metropolis and SP+ Parking.