Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,330 reviews
5 stars
470
4 stars
298
3 stars
246
2 stars
114
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and poor management, leading to frustrating experiences.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly prepared items.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, particularly in the bathrooms.
Staff Performance
Feedback on staff varied, with some praising friendly and efficient service, while others criticized rudeness and lack of attention.
- TBthapa basuDec 25, 20251.0Super slow service and rude staff
- MMMrDkb718Dec 25, 20251.0If you don't have enough people to work on the holidays you shouldn't be open on Christmas.
- SSStealthWS6Dec 9, 20251.0This McDonald's does not allow mobile workers. After 30 minutes they will kick you out. Even though they have outlets like every other McDonald's around the country. They don't allow mobile workers to relax and catch up on things. Warning to mobile workers do not waste your time and money coming to this establishment.
- DBDeanna Rachel Bobiwsky-HilpNov 16, 20255.0Had to be the cleanest building exterior building. Also the staff were hard working and got me out of drive thru with my order really promptly.
- GCGregory CNov 9, 20255.0I really like their Iced Tea unsweet. Very flavorful and freshly made. Can't beat the fries!!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 7118 W Broad St, Henrico, VA?
McDonald's at 7118 W Broad St is open from 5:30 AM to 11:00 PM Monday through Sunday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:30 AM to 11:00 PM Monday, Tuesday, Wednesday, and Sunday, and 24 hours on Thursday, Friday, and Saturday.
What are the drive-through hours for McDonald's at 7118 W Broad St?
The drive-through is open from 5:30 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Which payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pickup and delivery services does McDonald's offer at this location?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers drive-thru service.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Starbucks and Sheetz, which also offer convenience store services and gas stations.
Are there any nearby hotels where I can stay when visiting this McDonald's?
Nearby hotels include Super 8 by Wyndham Richmond/Broad Street, Knights Inn & Suites Near University of Richmond, Knights Inn Richmond at W Broad St, HomeTowne Studios Richmond, VA – W Broad St, Baymont Inn and Suites, Super 8 Richmond Broad Street, and Wyndham Hotel.
What other restaurants and dining options are close to McDonald's at 7118 W Broad St?
Nearby dining options include Olive Garden (Italian restaurant), Waffle House (breakfast and brunch), and Piccadilly Cafeteria (buffet).