Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
678 reviews
5 stars
252
4 stars
158
3 stars
98
2 stars
33
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items, while some praised the freshness of certain meals.
Cleanliness
Some customers noted that the location was clean and well-maintained, contrasting with reports of unsanitary conditions in food.
Wait Times
Customers frequently mentioned long wait times in both drive-thru and in-store, impacting their overall experience.
- JGJennifer GreenleafJan 4, 20265.0Used drive through. Typical McDonald's. People were friendly.
- EAerika AquinoDec 25, 20251.0You guys need to do do better on the app, especially when it comes to holidays, went two locations this one was closed on the spot but the app said it was open and my order even went through. Went to the other location saw it was open even cars when in the drive thru placed another order in the app and when we got there the cashier said they were closed. Had to cancel to orders
- CDChristopher DurdenDec 17, 20255.0This is the good McDonald's. Very occasionally the order will be off, but not nearly as bad as the willow lawn location. Plus the people are much nicer.
- GTGordon's TravelsNov 23, 20254.0I only ordered one thing, but the order was correct and quick, however the girl that took my order spoke so quickly that I had trouble understanding her
- RBRonnie bOct 25, 20251.0Got 2 orders of pancakes....Since when did they start charging for syrup? That's ridiculous. Drive thru 20 minutes
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 8060 W Broad St, Henrico, VA?
This McDonald's location is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, it has a drive-thru open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or via mobile app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there free WiFi available at this McDonald's?
Yes, McDonald's at this location offers WiFi for customers.
Where is this McDonald's located?
It is located at 8060 W Broad St, Henrico, VA 23294, USA.
What are some nearby places I can visit before or after dining at this McDonald's?
Nearby you can visit places like Total Wine & More - Richmond (West), a wine and beer shop, and Kabuto Japanese House of Steak, a sushi and steakhouse restaurant. These spots offer options if you want to enjoy drinks or a different dining experience around your visit.
Are there any automotive-related businesses near this McDonald's?
Yes, nearby there are Hyman Bros. Automobiles and Priority West End Super Center, which are car dealerships, as well as Jiffy Lube Multicare offering automotive services. These could be convenient if you need vehicle-related services during your visit.
What options are nearby for fitness or martial arts activities near this McDonald's?
Nearby you can find fitness gyms and martial arts clubs such as Victory Lady Fitness, Dongs Karate School, Dong's Karate, and CSC RVA, perfect if you want to work out or take a class after your meal.