Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
673 reviews
5 stars
248
4 stars
158
3 stars
98
2 stars
33
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and unsatisfactory taste.
Cleanliness
Some customers praised the cleanliness of the location, while others reported unsanitary conditions.
Customer Experience
Mixed feedback on customer interactions; some staff were noted for excellent service, while others were described as unfriendly or unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- GTGordon's Travels1 day ago4.0I only ordered one thing, but the order was correct and quick, however the girl that took my order spoke so quickly that I had trouble understanding her
- RBRonnie bOct 25, 20251.0Got 2 orders of pancakes....Since when did they start charging for syrup? That's ridiculous. Drive thru 20 minutes
- JLJake LanningOct 23, 20251.0God-awful experience. After waiting 20 minutes for a simple order, my refund was refused. Will never go any McDonald's locations or their affiliates.
- ARAmanda RobertsonOct 20, 20251.0I got two plain cheese burgers. I am not sure what happened I have a picture but the cheese was thicker than the meat patty truly it looked like someone sliced the meat patty in half it was the most bizarre piece of meat if I wasnt on my lunch i would have went inside and returned it . It costs way too much and wait way to long to get that.
- LOLuci OlsenOct 20, 20255.0I have gone to both inside and drive-thru McD’s. I have never seen a cleaner one than this store! Congrats for the management staff and crew at this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 8060 W Broad St, Henrico, VA?
This McDonald's location is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, it has a drive-thru open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or via mobile app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there free WiFi available at this McDonald's?
Yes, McDonald's at this location offers WiFi for customers.
Where is this McDonald's located?
It is located at 8060 W Broad St, Henrico, VA 23294, USA.
What are some nearby places I can visit before or after dining at this McDonald's?
Nearby you can visit places like Total Wine & More - Richmond (West), a wine and beer shop, and Kabuto Japanese House of Steak, a sushi and steakhouse restaurant. These spots offer options if you want to enjoy drinks or a different dining experience around your visit.
Are there any automotive-related businesses near this McDonald's?
Yes, nearby there are Hyman Bros. Automobiles and Priority West End Super Center, which are car dealerships, as well as Jiffy Lube Multicare offering automotive services. These could be convenient if you need vehicle-related services during your visit.
What options are nearby for fitness or martial arts activities near this McDonald's?
Nearby you can find fitness gyms and martial arts clubs such as Victory Lady Fitness, Dongs Karate School, Dong's Karate, and CSC RVA, perfect if you want to work out or take a class after your meal.