Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Terrible customer service. Lazy workers who don't even speak to you and make you wait for 10 minutes when no one else in in the drive thru.
TT
Toko Toko
Feb 27, 2026
1.0
If I can put 0 starts I would based on the costumer service that I just encountered. I’m genuinely disappointed I asked her to tell me
How much 4 mc chickens was and she just told me to add it up in my head when she has the screen with all the materials needed to do such a simple task. Overly disappointed they lost some loyal costumers wouldn’t recommend. When I asked her to please do her job she told me to do MY job and because of that she didn’t want to take my order and told me to leave. The way how I was treated was truly disrespectful and i don’t want anyone going through what I went through
BG
Brittany Gardner
Feb 19, 2026
5.0
Had a overall good experience with this location
KM
KK MacKay
Jan 22, 2026
3.0
Usually I really enjoy this location. Its quiet, the food is always accurate and good, but the last time I went I had an experience and have not been back since. I was with a friend who has an illness which requires assistance in the restroom. We had been regulars and never caused any disturbance. We enjoyed it as a nice atmosphere to relax and talk. On this day, we went to the restroom, went into the handicap stall. Im assuming the male staff was waiting to clean, but when we exited he began taunting my friend, asking what took so long and why we were both in there. I let him know she was sick and required assistance and instread of apologizing and going about his business, he continued taunting and implied we were lying, then ultimately ended up issuing verbal threats. I do not think that is the kind of customer interaction McDonalds expects from its employees.
What are the regular opening hours of McDonald's at 4708 Williamsburg Rd, Henrico, VA?
McDonald's at 4708 Williamsburg Rd is open daily from 5:00 AM to 11:00 PM, with extended hours until 12:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:29 PM Monday through Thursday and Sunday, and until 12:29 AM on Fridays and Saturdays.
Does this McDonald's have a drive-through service and what are its hours?
Yes, this McDonald's offers a drive-through service from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What ordering and payment options are available at this McDonald's?
Customers can order via the McDonald's app, online delivery service, and enjoy payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I earn rewards when ordering at this McDonald's?
Yes, through MyMcDonald's Rewards, you can earn points to exchange for free food. More details are available on their rewards page.
What food categories does this McDonald's serve?
This McDonald's serves fast food including breakfast, coffee, burgers, sandwiches, ice cream and frozen desserts, making it a versatile dining option.
What services are provided at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi for customers.
Are there nearby places to visit before or after dining at McDonald's on Williamsburg Rd?
Yes, nearby you can visit IHOP for breakfast, The Gospel Book Store for books, or Kroger Fuel Center if you need to fuel up or grab coffee.
Is there a convenient gas station near McDonald's on Williamsburg Rd?
Yes, Exxon & Mobil Stations and Kroger Fuel Center are nearby for fuel and convenience store needs, making it easy to combine errands with your visit.
What other fast food options are close to this McDonald's location?
Nearby fast food alternatives include Wendy's, Hardee's, Popeyes Louisiana Kitchen, and Captain D's, offering a variety of cuisines to choose from.
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