Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,165 reviews
5 stars
361
4 stars
244
3 stars
199
2 stars
132
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many noting long wait times and incorrect orders.
Food Quality
Mixed reviews on food quality; some customers received cold or poorly prepared items, while others enjoyed hot and fresh meals.
Cleanliness
Numerous complaints about unsanitary conditions, including dirty floors and unkempt dining areas.
Customer Experience
Overall customer experience was negatively impacted by staff attitudes and service inefficiencies, leading to a lack of satisfaction.
- MTMischa TurnerDec 28, 20252.0McDonald’s food still tasty. Glass in the bathroom sink. Employees arguing half the time we were there. Smoky inside. My whole order was screwed up (wrong nugget sauce, missed Big Mac sauce on burger, added a sundae I didn’t ask for)
- O7otakufox 757Dec 6, 20251.0Waited over 40 minutes only to find out they cancelled the order without email or notification just because they didn't have socks for the grinch meal. Only found out when we got to the window. When we asked just get the food they said we aren't giving free food put in a new order. This was the finale nail in the coffin. They are slow, rude, and 50% get your order wrong. Don't ever come here if you actually want food.
- GTGman TDec 3, 20254.0Food was good fries were hot@
- APAshleyb PDec 2, 20251.0Rude workers at the drive thru. Mad bc they had to serve a Grinch meal🤣(Their job) Horrible location.
- DWDesiree WNov 26, 20255.0The atmosphere be mad wild sometimes with the conversations and lack of respect for the customers. The service is not pleasant either but Makayla( sorry if I misspelled) and another young lady( gotta find her name because she’s pleasant) has always been polite when I’ve been here or curbside. Kudos to them. Again I will find the other young lady’s name because their attitude is hard to come by when it comes to customer service
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 4708 Williamsburg Rd, Henrico, VA?
McDonald's at 4708 Williamsburg Rd is open daily from 5:00 AM to 11:00 PM, with extended hours until 12:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:29 PM Monday through Thursday and Sunday, and until 12:29 AM on Fridays and Saturdays.
Does this McDonald's have a drive-through service and what are its hours?
Yes, this McDonald's offers a drive-through service from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What ordering and payment options are available at this McDonald's?
Customers can order via the McDonald's app, online delivery service, and enjoy payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I earn rewards when ordering at this McDonald's?
Yes, through MyMcDonald's Rewards, you can earn points to exchange for free food. More details are available on their rewards page.
What food categories does this McDonald's serve?
This McDonald's serves fast food including breakfast, coffee, burgers, sandwiches, ice cream and frozen desserts, making it a versatile dining option.
What services are provided at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi for customers.
Are there nearby places to visit before or after dining at McDonald's on Williamsburg Rd?
Yes, nearby you can visit IHOP for breakfast, The Gospel Book Store for books, or Kroger Fuel Center if you need to fuel up or grab coffee.
Is there a convenient gas station near McDonald's on Williamsburg Rd?
Yes, Exxon & Mobil Stations and Kroger Fuel Center are nearby for fuel and convenience store needs, making it easy to combine errands with your visit.
What other fast food options are close to this McDonald's location?
Nearby fast food alternatives include Wendy's, Hardee's, Popeyes Louisiana Kitchen, and Captain D's, offering a variety of cuisines to choose from.