Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,158 reviews
5 stars
359
4 stars
242
3 stars
198
2 stars
132
1 star
227
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or stale items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and tables, contributing to a negative dining experience.
Drive-Thru Experience
Customers frequently experienced long wait times in the drive-thru, with some being asked to pull over and wait for their orders.
- MAMichael AnthonyOct 7, 20251.02 cars in the drive thru and I still have to pull to the side and wait. I ordered 15 min ago in the app. And not to mention some loser peeled the monopoly game stickers off my items. And they forgot one of my sauces
- WSWarren StaffordOct 4, 20255.0We prank called them and they roasted us ✌️😭
- JLJohn LorentsonSep 29, 20251.0McDonald's culture with the employees sucks I would not recommend a McDonald's to my dog it would be funny if I could because then my dog would say no with me.
- RPRoshell PowellSep 27, 20254.0Great customer service. Food was hot and good
- C_Caughtafaygo _Sep 20, 20251.0The app forced an order to this store which does not even have mobile pickup and cost me $50 in food that I did not receive. When I called to rectify this issue since I'm all the way across town and my designated location is on Hull Street I was hung up on several times. I've put in a concern to corporate but we would just like our money back. I think that's reasonable considering this is the second time this has happened and we've never visited the store.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 4708 Williamsburg Rd, Henrico, VA?
McDonald's at 4708 Williamsburg Rd is open daily from 5:00 AM to 11:00 PM, with extended hours until 12:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:29 PM Monday through Thursday and Sunday, and until 12:29 AM on Fridays and Saturdays.
Does this McDonald's have a drive-through service and what are its hours?
Yes, this McDonald's offers a drive-through service from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What ordering and payment options are available at this McDonald's?
Customers can order via the McDonald's app, online delivery service, and enjoy payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I earn rewards when ordering at this McDonald's?
Yes, through MyMcDonald's Rewards, you can earn points to exchange for free food. More details are available on their rewards page.
What food categories does this McDonald's serve?
This McDonald's serves fast food including breakfast, coffee, burgers, sandwiches, ice cream and frozen desserts, making it a versatile dining option.
What services are provided at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi for customers.
Are there nearby places to visit before or after dining at McDonald's on Williamsburg Rd?
Yes, nearby you can visit IHOP for breakfast, The Gospel Book Store for books, or Kroger Fuel Center if you need to fuel up or grab coffee.
Is there a convenient gas station near McDonald's on Williamsburg Rd?
Yes, Exxon & Mobil Stations and Kroger Fuel Center are nearby for fuel and convenience store needs, making it easy to combine errands with your visit.
What other fast food options are close to this McDonald's location?
Nearby fast food alternatives include Wendy's, Hardee's, Popeyes Louisiana Kitchen, and Captain D's, offering a variety of cuisines to choose from.