Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude or unprofessional.
Cleanliness
Many customers noted that the store is generally clean and well-maintained, although there are complaints about specific areas like the produce section.
Product Availability
Customers appreciate the variety and availability of products, but some have experienced issues with items being out of stock.
Checkout Experience
Long wait times at checkout are a common complaint, with suggestions for more cashiers to be available during busy hours.
Pricing
Customers frequently mention good prices and sales, making it a popular choice for grocery shopping.
LB
Lazer Beam
Dec 29, 2025
1.0
Had to wait an hour for food pickup.
JJ
jomycoke
Dec 23, 2025
5.0
Use pickup service for your holiday shopping. I love my Staples Mill as they as hard working and friendly.
DH
Denise Hicks
Dec 15, 2025
5.0
This is a very nice Food Lion. It has most of everything I need.
JD
Jo Beth DeVore
Dec 13, 2025
5.0
Shop there weekly
AP
Adrienne Pollard
Nov 22, 2025
5.0
Jamaka and the lady with long red braids who name starts with C, went above and beyond for me yesterday! Amazing service especially during a rush hour