Blue Cow Ice Cream Co is scooping Richmond's best artisanal ice cream, now in Short Pump. From handcrafted seasonal flavors to dairy-free and gluten-free ice cream, our commitment to quality ingredients makes Blue Cow Ice Cream Co one of Richmond's favorite ice cream shops. We're close to everything Short Pump has to offer. Come down for a scoop or two of your favorite ice cream flavors like Sea Salt Brickle with Caramel Swirl or Goat Cheese with Blueberry Swirl (seriously, people love it!)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.