Wendy's

3.5
693 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3022 George Washington Memorial Hwy, Hayes, VA
23072, United States

Hours

Reviews

3.5
693 reviews
5 stars
246
4 stars
157
3 stars
118
2 stars
57
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and frequent order mistakes.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms.

Veterans Day Experience

Active duty military members faced issues with receiving advertised discounts, leading to frustration.
  • DC
    Dillon Cowden
    2 days ago
    1.0
    They gave my mom a rotten salad and a rotten tomato
  • AM
    Angie Macias
    3 days ago
    3.0
    Every time I go there, there’s either something missing in the bag or the food is not done right,cold and even rock hard buns once.
  • BE
    Brandon Ewert
    6 days ago
    2.0
    Every time I go here my food is either warm or cold.and the workers seem not to care
  • PT
    Paul Trotman
    Dec 29, 2025
    5.0
    Where else can you get a baconator at almost midnight !!!
  • BP
    Beverly Powell
    Dec 11, 2025
    1.0
    Nasty employee... got mad because I told her the ketchup dispenser was empty.. and I interrupted what ever she was doing on her phone. She pointed to the container of ketchup packets on the counter which had broken open dried nasty ketchup all over it. I asked her if she saw how nasty it was.. she grabbed it of the counter went to the side of the restraunt and dumped it in the trash. Never saying a word.. after we were done with our burgers, she finally filled the ketchup.. my husband went into the men's room, no soap, no paper towels. And feces all over the place.. hands down, The WORSE restraunt I have ever been in.. we wont even get into the food.. tea was sour, burger was replaced with mayo, ketchup running off the burger. Just gross!!! Hardly any bacon for a baconator.. NEVER AGAIN.... we eat at Wendy's

Frequently Asked Questions About Wendy's

Is Gloucester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru operating hours at Wendy's Hayes location?

The drive-thru is open daily from 6:30 AM to 11:00 PM.