Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
838 reviews
5 stars
292
4 stars
158
3 stars
151
2 stars
83
1 star
154
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being cold, undercooked, or missing items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.
Staff Friendliness
There were mixed reviews on staff friendliness, with some customers noting friendly service while others experienced rudeness.
Order Accuracy
Numerous customers complained about frequent mistakes with their orders, including missing items and incorrect food.
- AMAngie Macias3 days ago2.0No matter how many times I have been there I have never gotten a correct order. Mostly I order the big Mac with extra sauce and never get extra or they over do it and with the McDouble I always order extra ketchup and onions but always get home to find either a few pieces of onions and either little to no ketchup NO MATTER HOW MANY TIMES I HAVE ORDERED IT THERE
- FFFatStuffs4 days ago1.0Manager bri treats her staff and the door dash drivers like they are her personal servants and takes out her frustration on everyone around her. Horrid location.
- DMDonald MorrowDec 9, 20252.0Food wasn't good
- PAPat ArmstrongSep 11, 20255.0Food was hot and arrived quickly. Friendly staff, clean toilets and dining area.
- AHArlene HallAug 22, 20252.0Usually long lines Food is the usual.This is the Only fast food place that charges for a cup of water.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Hayes, VA?
McDonald's in Hayes, VA, is open daily from 5:30 AM. On weekdays and Sunday, it closes at 11:00 PM, while on Friday and Saturday, it stays open until midnight.
Does this McDonald's location offer delivery service, and what are the delivery hours?
Yes, delivery is available daily from 5:30 AM. Delivery closes at 10:45 PM from Sunday to Thursday and at 11:59 PM on Friday and Saturday.
Is there a drive-thru available at the McDonald's on George Washington Memorial Hwy?
Yes, this McDonald's location features a drive-thru that operates daily starting at 5:30 AM, closing at 11:00 PM on most days, and until midnight on Friday and Saturday.
Can I use mobile apps to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store for easy mobile ordering and exclusive offers.
What payment methods are accepted at this McDonald's?
This location accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services offered at this McDonald's.
Where is McDonald's in Hayes, VA located for in-person visits?
The McDonald's is located at 2413 George Washington Memorial Highway, Hayes, VA 23072, USA.
What nearby fast food options are close to McDonald's at this location?
Close to McDonald's, you can find other fast food restaurants such as Taco Bell and Hardee's, providing additional dining choices nearby.
Are there any entertainment options near McDonald's in Hayes, VA?
Yes, York River Crossing Theatres is nearby for movie entertainment, perfect to visit before or after your meal at McDonald's.
What nearby facilities can complement my visit to McDonald's?
Nearby facilities include Verizon and Wireless Zone for mobile services, Family Dollar for shopping needs, and UPS Access Point for shipping services, making it convenient to combine errands with your McDonald's visit.