Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
832 reviews
5 stars
292
4 stars
158
3 stars
150
2 stars
81
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor order management.
Food Freshness
Food quality is inconsistent; some customers receive hot and fresh meals, while others report cold or improperly prepared items.
Cleanliness
The restaurant is noted for being clean by some customers, but others report dirty tables and unsanitary conditions.
Order Accuracy
Many customers experience issues with incorrect orders, missing items, and poor attention to detail.
Long Wait Times
Several reviews mention long wait times, particularly during busy hours, impacting overall customer satisfaction.
- PAPat ArmstrongSep 11, 20255.0Food was hot and arrived quickly. Friendly staff, clean toilets and dining area.
- AHArlene HallAug 22, 20252.0Usually long lines Food is the usual.This is the Only fast food place that charges for a cup of water.
- UUUriahAug 21, 20255.0This is the best McDonalds around, app ordering always has my order hot and correct.
- RLRichard LangJul 13, 20252.0Breakfast was cold, and they didn't get the one add on request for condiments.
- CCCharles CampbellJul 7, 20251.0Do not waste time or money here, especially late at night. The food will be neither fresh, hot nor complete. My last 2 consecutive orders were both missing items while the burger meat had a gamey smell and taste. On the most recent occasion, my dog refused it so I discarded the entire order in the trash after circling back to the drive window to be ignored and told we are closed now. My dog and I have received our last $40 McDonalds ripoff lesson on bad business ethics as we both will now dine on dog food before returning to this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Hayes, VA?
McDonald's in Hayes, VA, is open daily from 5:30 AM. On weekdays and Sunday, it closes at 11:00 PM, while on Friday and Saturday, it stays open until midnight.
Does this McDonald's location offer delivery service, and what are the delivery hours?
Yes, delivery is available daily from 5:30 AM. Delivery closes at 10:45 PM from Sunday to Thursday and at 11:59 PM on Friday and Saturday.
Is there a drive-thru available at the McDonald's on George Washington Memorial Hwy?
Yes, this McDonald's location features a drive-thru that operates daily starting at 5:30 AM, closing at 11:00 PM on most days, and until midnight on Friday and Saturday.
Can I use mobile apps to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store for easy mobile ordering and exclusive offers.
What payment methods are accepted at this McDonald's?
This location accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services offered at this McDonald's.
Where is McDonald's in Hayes, VA located for in-person visits?
The McDonald's is located at 2413 George Washington Memorial Highway, Hayes, VA 23072, USA.
What nearby fast food options are close to McDonald's at this location?
Close to McDonald's, you can find other fast food restaurants such as Taco Bell and Hardee's, providing additional dining choices nearby.
Are there any entertainment options near McDonald's in Hayes, VA?
Yes, York River Crossing Theatres is nearby for movie entertainment, perfect to visit before or after your meal at McDonald's.
What nearby facilities can complement my visit to McDonald's?
Nearby facilities include Verizon and Wireless Zone for mobile services, Family Dollar for shopping needs, and UPS Access Point for shipping services, making it convenient to combine errands with your McDonald's visit.