At Wendy’s in Harrisonburg, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Harrisonburg, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect items.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and inadequate facilities.
Management Problems
Feedback indicated a lack of effective management, with reports of unprofessional behavior and failure to resolve customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items.
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Yani Molina
Jan 5, 2026
1.0
Terrible. Don’t go here worse place ever I order doordash they gave me EVERYTHING WRONG! Said they were out of fries and spicy nuggets? AND BBQ SAUCE? Weird. When I had brought this to them manager on a phone call, he was severely rude about it yelling and got sarcastic and hung up. Will be calling cooperate!😊
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Bonnie Phan
Jan 4, 2026
1.0
We ordered two large cups of chilli soup. This is the worst chilli soup that we have ever had at Wendy’s. The soup was just broth with very little ground beef and beans. We wanted to order chicken tenders and fries, but they didn’t have them. Quite a few customers left because the restaurant didn’t have what they wanted to order. Chilli soup is the main reason we go to Wendy’s. We will not go back to this location.
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TA Strickland
Nov 19, 2025
4.0
Okay service and food.
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James Elliott
Nov 4, 2025
1.0
By far the worst Wendy's experience ever. Dave would be rolling over in his grave if he saw the quality of our food. One slice of bacon on our baconater? The burgers where small and smashed, fries were cold and petrified. 75$ to feed a family of 4 this type of shit?
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Bee
Nov 1, 2025
2.0
They make you pay fifty cent for each sauce packet and slow the line down by doing so. This is the only fast food location that I know does this.