Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and unresolved complaints.
Order Accuracy
Frequent issues with incorrect orders and missing items were highlighted by multiple customers.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others received cold or poorly prepared food.
Service Speed
Customers experienced slow service, particularly during busy times or when ordering through the drive-thru.
JV
Julio Ventura
Nov 10, 2025
4.0
Good
MI
Matthew Ijames
Nov 2, 2025
1.0
Where you go to pay a lady came up to the gentleman running the register in the drive thru and was rubbing his private parts and hugging him, very disrespectful and not ok for kids to be seeing that stuff I guess they thought the drive thru wall has high enough where no one could see but you can definitely see what was happening
CW
Chaz W
Oct 18, 2025
1.0
Said ni mayo and had mayo.
OR
Original Review
Sep 6, 2025
1.0
Bad customer service. General manager at night time or manager is rude and was giving bad customer service. Will never be going to that McDonald’s again.