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McDonald's

3.7
(1436 reviews)

Business Details

98 S Carlton St, Harrisonburg, VA
22801, United States
(540) 434-0055
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
98 S Carlton St, Harrisonburg, VA
22801, United States

Hours

Reviews

3.7
1,436 reviews
5 stars
581
4 stars
304
3 stars
229
2 stars
112
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, impacting the overall experience.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items.

Staff Attitude

Mixed feedback on staff attitude, with some praising helpful employees while others reported rudeness and lack of professionalism.
  • AM
    Aaron March
    6 days ago
    1.0
    This McDonalds sucks! I’ve had missing food items multiple of times and every time I order through the app I always have to wait for my food. SMH major disappointment to the franchise
  • SS
    Sjam Sjam
    Jan 18, 2026
    5.0
    "A truly delightful experience from start to finish! The food was exceptional, the staff attentive, and the ambiance perfect for a cozy dinner, my family for sure will be back . Highly recommend!" Thank you! I’m love it!!
  • CA
    Carlos Amaya
    Jan 6, 2026
    1.0
    Please improve customer service as the service is bad and unprofessional; please change the way customers are attended to.
  • CF
    Cassidy Freeze
    Dec 31, 2025
    1.0
    Rude employees. Blamed me and yelled at me when they rung me up for the wrong food.
  • AW
    Amanda Watson
    Dec 31, 2025
    1.0
    I placed my order on the kiosk thinking that there wouldn't be no complications well I was wrong she tried charging me for 2 meals when I only got one she didn't understand me due to language barrier!! And then didn't even call out my number I had to walk up to the counter to look in the bag to make sure it was my food in there bc they tend to mix up the order and then didn't even acknowledge me! I really don't like going to that McDonald's it really needs to be shut down

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 98 S Carlton St, Harrisonburg?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Saturday from 5:00 AM to 11:45 PM, and on Sundays from 6:00 AM to 11:45 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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