Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,429 reviews
5 stars
578
4 stars
303
3 stars
228
2 stars
112
1 star
208
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor handling of orders and disrespectful interactions.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and confusion over menu items, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, indicating a need for better maintenance.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items, affecting overall satisfaction.
Service Speed
Customers frequently noted slow service, particularly during busy times, contributing to a negative dining experience.
- CACarlos Amaya6 days ago1.0Please improve customer service as the service is bad and unprofessional; please change the way customers are attended to.
- CFCassidy FreezeDec 31, 20251.0Rude employees. Blamed me and yelled at me when they rung me up for the wrong food.
- AWAmanda WatsonDec 31, 20251.0I placed my order on the kiosk thinking that there wouldn't be no complications well I was wrong she tried charging me for 2 meals when I only got one she didn't understand me due to language barrier!! And then didn't even call out my number I had to walk up to the counter to look in the bag to make sure it was my food in there bc they tend to mix up the order and then didn't even acknowledge me! I really don't like going to that McDonald's it really needs to be shut down
- BFBaltazar FelixDec 18, 20255.0Never been on this McDonald's since I was only on vacation. The Hispanic ladies were very polite and very fast. Keep up the good work .
- BBBrian BaileysDec 6, 20251.0Placed a mobil order and paid for extra condiments. They now charge for it so I put it on the order and paid for it. I checked the order before leaving. They did not give us the condiments we ordered the person at the window said they now charge for condiments and can't give me anymore. Explained we paid for them it is on the receipt. She gets a manager who still refused to give us our condiments despite having paid for them.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 98 S Carlton St, Harrisonburg?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Saturday from 5:00 AM to 11:45 PM, and on Sundays from 6:00 AM to 11:45 PM.
What are the drive-thru hours for McDonald's at this location?
The drive-thru is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 5:30 AM to midnight.
What services does this McDonald's offer for pickup and delivery?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's at 98 S Carlton St?
You can order online via McDonald's delivery website or through their mobile apps available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
Which nearby places can I visit before or after dining at McDonald's on Carlton Street?
Nearby places include Subway, Sam's Hot Dogs, Dairy Queen Grill & Chill, and El Sol Mexican Restaurant for additional dining options.
Are there any nearby convenience stores or shops close to this McDonald's?
Yes, Family Convenience Store and Big Lots are nearby, offering convenient shopping options.
Where can customers find entertainment or recreational spots near McDonald's at 98 S Carlton St?
Eastover Tennis Courts, a sports and recreation venue, is located close by for leisure activities.