Location.com logo
Brand Certified

McDonald's

3.4
(1084 reviews)

Business Details

2387 S Main St, Harrisonburg, VA
22801, United States
(540) 434-6061
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2387 S Main St, Harrisonburg, VA
22801, United States

Hours

Reviews

3.4
1,084 reviews
5 stars
393
4 stars
197
3 stars
178
2 stars
103
1 star
213

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food being served.

Service Quality

Many reviews highlighted poor customer service, including rude staff interactions and slow service, particularly during evening shifts.

Cleanliness

Several customers noted unsanitary conditions, particularly in restrooms and food handling practices.

Food Quality

Customers frequently complained about cold food, poorly prepared items, and overall dissatisfaction with the quality of meals.

Staff Training

Feedback indicated a lack of proper training among staff, leading to misunderstandings and mistakes in order fulfillment.
  • MF
    Mr. Facts
    today
    3.0
    Some staff are very nice but they charge for sauces even if you don’t take ketchup.
  • AS
    Ashley Sennett
    1 day ago
    1.0
    I order the biscuit and gravy and NEVER GET UTENSILS. IGNORANCE AT ITS FINEST🙄🙄🙄😒😒😒
  • JC
    Jake Craig
    Feb 8, 2026
    1.0
    The food is always wrong, whether you order in or through take out or delivery. Also, the stuff will swear at you when they mess up and give you the wrong food. I consistently have issues with this particular location. Today, I ordered a double cheeseburger meal, an à la carte double cheese burger and à la carte fry, and half of my food is missing. There are no safeguards or quality checks to make sure that the customers are getting the food that the paid for.
  • JN
    Joey Nathan
    Feb 5, 2026
    1.0
    If I could leave 0 stars I would! Every time I've ordered from them thru the mobile app for delivery they messed up my order. Now I have to try and contact doordash support to get a refund. Terrible customer service all around. Im never ordering from this location ever again!
  • CP
    Carol Parker
    Jan 15, 2026
    1.0
    Staff were nice, we did pickup so did not go inside. Decaf coffee cold, reg. coffee ok, food was cold, no butter or syrup with pancakes.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2387 S Main St, Harrisonburg?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:30 AM to 11:00 PM on Sunday.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, drive-thru service is available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: