McDonald's

3.4
1074 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2387 S Main St, Harrisonburg, VA
22801, United States

Hours

Reviews

3.4
1,074 reviews
5 stars
390
4 stars
197
3 stars
177
2 stars
103
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including slow response times, incorrect orders, and untrained staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about portion sizes and freshness.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and dirty dining areas.

Staff Behavior

Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Order Accuracy

A significant number of reviews noted issues with order accuracy, including missing items and incorrect food preparation.
  • DF
    Dale Fakes
    3 days ago
    2.0
    Restrooms were nasty, really needing BASIC attention.
  • SB
    Shumaila Butt
    Jan 3, 2026
    1.0
    Poor service, staff are not friendly especially manager Amber
  • GG
    Goy Goy
    Jan 2, 2026
    1.0
    Terrible service a employee started cursing at me and yelling for telling them they got my order wrong twice I do not like this McDonalds
  • SJ
    Sam Johnson
    Jan 1, 2026
    1.0
    I think its so messed up how they charge for a little thang of extra ranch like they don't have enough money its so meeds up
  • AD
    Anastasiia Dubynka
    Dec 27, 2025
    1.0
    This is an unpleasant place from start to finish. Every time I come here, they have problems with service, and the food is cold. When I have a few free minutes to stop by and pick up my lunch, they always have problems with my order, but when you start asking them what the problem is and why I have to drive through again, after 5 seconds they say that everything is ready. So what is the problem, because either it really exists and cannot be solved in a second, or it is simply invented by staff who are too lazy to do their job properly!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2387 S Main St, Harrisonburg?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:30 AM to 11:00 PM on Sunday.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, drive-thru service is available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.