Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food being served.
Service Quality
Many reviews highlighted poor customer service, including rude staff interactions and slow service, particularly during evening shifts.
Cleanliness
Several customers noted unsanitary conditions, particularly in restrooms and food handling practices.
Food Quality
Customers frequently complained about cold food, poorly prepared items, and overall dissatisfaction with the quality of meals.
Staff Training
Feedback indicated a lack of proper training among staff, leading to misunderstandings and mistakes in order fulfillment.
MF
Mr. Facts
today
3.0
Some staff are very nice but they charge for sauces even if you don’t take ketchup.
AS
Ashley Sennett
1 day ago
1.0
I order the biscuit and gravy and NEVER GET UTENSILS. IGNORANCE AT ITS FINEST🙄🙄🙄😒😒😒
JC
Jake Craig
Feb 8, 2026
1.0
The food is always wrong, whether you order in or through take out or delivery. Also, the stuff will swear at you when they mess up and give you the wrong food. I consistently have issues with this particular location. Today, I ordered a double cheeseburger meal, an à la carte double cheese burger and à la carte fry, and half of my food is missing. There are no safeguards or quality checks to make sure that the customers are getting the food that the paid for.
JN
Joey Nathan
Feb 5, 2026
1.0
If I could leave 0 stars I would! Every time I've ordered from them thru the mobile app for delivery they messed up my order. Now I have to try and contact doordash support to get a refund. Terrible customer service all around. Im never ordering from this location ever again!
CP
Carol Parker
Jan 15, 2026
1.0
Staff were nice, we did pickup so did not go inside. Decaf coffee cold, reg. coffee ok, food was cold, no butter or syrup with pancakes.
What are the regular operating hours of McDonald's at 2387 S Main St, Harrisonburg?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:30 AM to 11:00 PM on Sunday.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, drive-thru service is available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I get McDonald's delivered at this location and what are the delivery hours?
Yes, delivery is available daily from 5:30 AM to 11:45 PM, except Sundays when it starts at 6:00 AM.
What services does this McDonald's offer for convenient ordering and pickup?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order from McDonald's using mobile apps?
You can order via the McDonald's app available on the Apple App Store and Google Play Store, or use the online ordering link provided.
Is WiFi available at this McDonald's location?
Yes, McDonald's offers WiFi service to customers at this location.
What nearby fast food options are available close to this McDonald's?
Nearby fast food restaurants include Taco Bell, Burger King, and Subway, providing additional dining choices within close proximity.
Are there any notable retail or shopping places near McDonald's at 2387 S Main St?
Yes, shoppers can visit stores like The Replay for shoes and vintage clothing, or Redemption Athletics for thrift and sportswear items nearby.
What local services can be found near McDonald's for customers interested in real estate or other professional services?
Numerous real estate agents and services are nearby, including Old Dominion Realty, Chad Branson, and Katie Stephens Realtor, assisting customers with property needs.
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