Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of friendly and rude service, with some praising specific employees while others highlighted poor attitudes and slow service.
Food Quality
There were numerous complaints about food quality, including soggy nuggets, dry burgers, and incorrect orders, though some customers did enjoy their meals.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with bathrooms and food preparation areas.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect modifications.
Speed of Service
While some customers appreciated the quick service, others reported long wait times and inefficiencies in order processing.
LH
llloks hdss
Jan 3, 2026
1.0
Workers ignore you and wave you off.
YH
Yerpp Hauds
Jan 3, 2026
1.0
If i could get this place a zero I would horrible customer service. Next time put your employee Catalina with all the fake gold and bad makeup in the back so she doesn't deter people from coming. Her rolling her eyes and raising her voice because I asked about my drink was super rude and uncalled for.
JW
John Walenczyk
Dec 23, 2025
5.0
Did the drive thru and everything went well.
AB
Amber B
Dec 20, 2025
1.0
This mcdonalds location has went drastically downhill, used to be the best now it's just as bad as the elkton location and the south main street location in the evenings. Chicken nuggets are always soggy and taste undercooked. 39 cents for an extra sauce for chicken nuggets that just went in the trash because they were disgusting and inedible is crazy. The boxley owned locations just needs to retrain all of their employees on fixing food and customer service.
MH
Melissa Henry
Dec 14, 2025
1.0
I spent almost 40$ and in my order was a 20pcs nugget and they wouldn't give me any sauce for them 😒 also my big Mac was horrible it was missing half what it usually is . I will never so back to this one which is unfortunate 😕. I have never been somewhere with such rude people even the manager