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McDonald's

3.5
(1016 reviews)

Business Details

(540) 442-9992
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1091 Port Republic Rd, Harrisonburg, VA
22801, United States

Hours

Reviews

3.5
1,016 reviews
5 stars
370
4 stars
226
3 stars
171
2 stars
82
1 star
167

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.

Customer Service

Feedback highlighted a lack of professionalism and rudeness from staff, particularly from management, leading to negative experiences.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items, poorly prepared meals, and inconsistent freshness.

Service Speed

Many reviews noted slow service times, particularly in the drive-thru, contributing to customer frustration.
  • TA
    Ted Ansley
    Jan 28, 2026
    4.0
    The food was good in the service was fairly quick. I ordered a McCrispy honey hot sandwich.
  • JE
    Jasmine Edwards
    Jan 10, 2026
    3.0
    I have never been charged extra for bbq...then they didn't even give it to me!! Haha always check your bag before driving off!!
  • KH
    Karmine Hunter
    Dec 2, 2025
    1.0
    One of the managers there needs to be retrained on how to treat the customers because she lacks customer service.
  • BB
    Bill Brennan
    Nov 25, 2025
    1.0
    I used the kiosk to order and took advantage of the 2 for1 deal on egg mcmuffin and ordered 2 has browns. Got no receipt from kiosk - standard at all booked franchises. Order delivered to the table with 1 egg mcmuffin and 1 hash brown. When I complained the server grunted and pointed to the sticked on the trat where the left hand side had been cut off so quantities were shown. A grunt, a wave of his hand and walked away all but flipping me off. Because I don't speak Spanish there was no talking to the manager. AVOID THIS MCDONALDS, there are others near by.
  • RW
    Ross Wood
    Oct 19, 2025
    1.0
    We ordered through the app @1040am. Breakfast items, order was accepted, received our code. A long slow line didn't get me to the kiosk until 11:01. When I stated the code, I was told that they don't serve Breakfast after 11am. My wife called when I got home without the food. Manager was rude, short tempered and hung up. This McDonald's has permanently lost our business.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1091 Port Republic Rd, Harrisonburg?

McDonald's is open for dine-in from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:30 AM to 11:00 PM on Sunday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 11:45 PM Monday through Saturday, and from 6:15 AM to 11:45 PM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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