McDonald's

3.5
1009 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1091 Port Republic Rd, Harrisonburg, VA
22801, United States

Hours

Reviews

3.5
1,009 reviews
5 stars
366
4 stars
225
3 stars
170
2 stars
82
1 star
166

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback highlighted poor customer service experiences, particularly with rude staff and unprofessional management.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall experience.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold items, poorly prepared meals, and inconsistent freshness.

Service Speed

Many reviews noted long wait times for orders, both in the drive-thru and inside the restaurant.
  • RW
    Ross Wood
    Oct 19, 2025
    1.0
    We ordered through the app @1040am. Breakfast items, order was accepted, received our code. A long slow line didn't get me to the kiosk until 11:01. When I stated the code, I was told that they don't serve Breakfast after 11am. My wife called when I got home without the food. Manager was rude, short tempered and hung up. This McDonald's has permanently lost our business.
  • AD
    angie d
    Sep 20, 2025
    1.0
    This is got to be the worst McDonald’s in history. I live across the street and they never get it right. I have to go to the further McDonald’s on Carlton. I ordered sausage egg, and cheese McMuffin. I got the sausage and cheese but no egg. I’m done when I called back to tell him. He said no that’s the way they come so for anybody who wants to go to this McDonald’s go the extra few blocks because this one is terrible. They can’t even get french fries right
  • CC
    Choo Core
    Sep 12, 2025
    1.0
    The manager at this McDonald’s is the poorest representation for the this company. Such lack of professionalism and overall customer service. Would not give us our orders and forced us to go through a 20+ person drive thru line multiple times in order to receive our orders. Absolutely ridiculous and unacceptable. Whoever is in charge needs to look into this staff and teach them how to treat customers. You should just give people what they paid for, not slam the drive thru window closed in their faces with an attitude. As the manager? Unacceptable. Do better.
  • DV
    Doulens Vincent
    Aug 31, 2025
    5.0
    Good
  • JM
    jOAN MILLER
    Aug 16, 2025
    1.0
    They forgot the fries in the bag. Had to go ask for then. The burger was not good, had tuff spots, and fell apart as you were trying to eat. I know fast food. Was 9 hour back home and just in a hurry.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1091 Port Republic Rd, Harrisonburg?

McDonald's is open for dine-in from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:30 AM to 11:00 PM on Sunday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 11:45 PM Monday through Saturday, and from 6:15 AM to 11:45 PM on Sunday.