The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Customers consistently praised the store for being clean, organized, and well-stocked.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about poor service at self-checkout and deli areas.
Pricing
Feedback indicated that prices are generally perceived as high, with some customers expressing dissatisfaction with the value for money.
Product Selection
The store is recognized for its wide variety of products, including fresh produce and specialty items, although some customers noted issues with stock availability.
RH
Rae Hutko
Feb 21, 2026
2.0
I was here earlier and this white red headed girl at the register had an issue with me for no reason. I asked her if she could take my membership number and not my phone number and she then yelled at me telling that she couldn’t do it because she doesn’t know how to and I would need to take it up with a manager. I said yes I would like to see the manager. She then walks away angry and yells at the manager about me for a few minutes. The manager came over and was able to complete my request and she crumpled up my receipt and handed it to me. The selection of the store is great but management should hire better people to work the register.
LC
Louis Crespo
Feb 18, 2026
2.0
When today on Wednesday to Martin's Delhi area, before 8 o'clock, it was like 6 minutes to 8 and the lady would not cut me cheese. She said that it was too late and I told her it closes at 8. She says, once nobody shows up for half an hour they start cleaning up was not fair. I end up buying more cheese than I need it. And cut very thick, not happy.
CH
C.M. H.
Feb 6, 2026
5.0
The Chinese take out is very good! Great quality and very affordable! They have the tenderest chichen in town. Excellent services. We are so glad we have found the best Chinese food. The picture was taken after we ate some already.
RM
Rachel Martin
Feb 2, 2026
5.0
I love this store. Great produce, some items other stores don't have and not too busy in the mornings.
AH
April Hays
Jan 22, 2026
1.0
I went in this Martins in Harrisonburg this evening to grab one thing. It took me 45 min to just get myself checked out. This corporation is mostly self checkout,I will not be returning. Pay your employees a living wage so we don't have to do thier jobs for free!!!
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Certified March 01, 2026Yext Knowledge Graph
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