Krispy Kreme

4.3
1797 reviews
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Business Details

35 Burgess Rd, Harrisonburg, VA
22801, United States
(540) 434-2860
https://site.krispykreme.com/va/harrisonburg/35-burgess-rd
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About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Harrisonburg.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
35 Burgess Rd, Harrisonburg, VA
22801, United States

Hours

Reviews

4.3
1,797 reviews
5 stars
1,162
4 stars
316
3 stars
125
2 stars
69
1 star
125

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently reported that the store was out of popular donuts, including glazed and filled varieties, leading to disappointment.

Customer Service

Service quality varied significantly; while some employees were praised for their friendliness, others were noted for being rude or unhelpful.

Donut Freshness

Many reviews mentioned stale or old donuts, with customers expressing dissatisfaction over the quality of the products.

Operational Issues

Customers experienced issues with the store's hours and availability, including being closed unexpectedly and not having hot donuts available.

Pricing Concerns

Several customers felt that the prices were too high relative to the quality of the donuts and service received.
  • JB
    J Beau
    2 days ago
    1.0
    I’m 60 years old and grew up in Richmond Virginia so I’ve been around Krispy Kreme doughnuts all of my life.. they have always been my favorite donut. I’m not even supposed to be eating them as I’m diabetic, but I was in Harrisonburg and had had a rough week so decided to treat myself. I walked in and looked at the case which seemed maybe a little bit more than half full. I didn’t see my favorite donut so I asked about it. I was told that the lemon filled donuts had been discontinued and yes, I know it’s only a doughnut, but I felt like I had been kicked in the stomach like I literally couldn’t believe it. The girl that told me showed zero empathy or warmth did not give a Rats Patootie. I guess I will say. When I had walked in, there was a sign on the door that said they would be out of glazed donuts until 5 PM. It was at least 5:20 and there were no glazed donuts and there were no donuts being made. Somebody came in behind me and asked about it and the girl just gesture to the machine and said it would be at least another 30 minutes. But nobody was doing anything. I chose three other donuts and the quality of Those donuts was fine, but the service was in my opinion horrible. I’ve just lost my favorite donut and no other lemon donut is going to replace it. So I guess I’m done with Krispy Kreme completely. Being diabetic maybe that’s a good thing but it’s sad to see something that’s been part of my entire life be discontinued.
  • MH
    Michelle Hunt
    Nov 10, 2025
    2.0
    Stopped on our way through Harrisonburg. They were cleaning machines (lunchtime). Donuts were stale, all flavors. Guessing they were made the day before in preparation of machines being down. Disappointing for an expensive stop.
  • JB
    Joseph Burns
    Oct 26, 2025
    5.0
    Very friendly and professional crew. Donuts were great as usual.
  • AM
    Andrew Moore
    Oct 25, 2025
    2.0
    The glaze donuts are awesome. But the rest are all stale or not fresh.
  • KC
    Kaela Costello
    Oct 12, 2025
    1.0
    Went last night and they didn’t have a single donut. Went in at around 9am, this morning and they hardly had any donuts at all. Really disappointed because I was excited to try the Halloween Dozen and a Cake Batter. The young man at the counter was very polite, was the only nice thing about my visit. I should have read the rest of the reviews, we are traveling and if we ever travel back this way I doubt we will come back.
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Frequently Asked Questions About Krispy Kreme

What are the general operating hours for Krispy Kreme Harrisonburg?

Krispy Kreme Harrisonburg is open Monday to Wednesday and Sunday from 7:00 AM to 5:00 PM, Thursday from 6:00 AM to 10:00 PM, and Friday and Saturday from 6:00 AM to 11:00 PM.

When is the Krispy Kreme drive-through open?

The drive-through is open Monday to Wednesday from 7:00 AM to 5:00 PM, Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 5:00 PM.