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Jimmy John's

4.1
(262 reviews)

Business Details

1681 E Market St, Harrisonburg, VA
22801, United States
(540) 437-1200

About

Sandwich Restaurant

Location

Jimmy John's
1681 E Market St, Harrisonburg, VA
22801, United States

Hours

Reviews

4.1
262 reviews
5 stars
139
4 stars
61
3 stars
28
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the sandwiches, particularly the bread and specific items like the roast beef and Turkey Tom.

Service Speed

Many reviews highlighted slow service, especially in the drive-thru, with some customers experiencing long wait times even when the restaurant was not busy.

Staff Attitude

While some customers appreciated friendly and helpful staff, others reported inconsistent service, with instances of staff being unwelcoming or unhelpful.

Order Accuracy

There were multiple complaints about incorrect orders and missing ingredients, leading to customer dissatisfaction.

Cleanliness

The restaurant was often noted for being clean and well-maintained, contributing positively to the overall dining experience.
  • MF
    Mr. Facts
    Feb 9, 2026
    3.0
    I eat it here when I want to eat healthy.
  • WS
    Willi Schirling
    Dec 11, 2025
    5.0
    That roast beef, was the best roast beef ever?I will be coming there alot. Great, people. Great service, best freaking roast beef ever. The only one criticism that I have is that there's no tipping options when you only have credit cards. I'm not overexaggerating at all. I swear.. get the roast beef try it. Thank you JJ team
  • RK
    Ruby Kidd
    Nov 19, 2025
    1.0
    DO NOT TRY THE PICKLEWICH!!! I REPEAT DO NOT BUY IT! After a long hard day nourishing my brain with my expensive education my roommate and I decided to treat ourselves to a picklewich. Being some of the top pickle connoisseurs of our time we were ecstatic about this new item. I was practically causing a tectonic plate shift with the sheer excitement my body was producing. However, regretfully, I was mislead. I fell for another internet trap. The pickle was about the size of a lone Lego brick, and the turkey was just clinging on to the soggy hollowed out pickle like it was about to lose its job. Not to mention the paper was also clinging on to the pickle like a giant cyst, every bite a gamble I could not afford. Is it paper? Is it lettuce? I could not tell. One thing I learned from this myself is that the experience of a good sandwich starts with the bread. Because the greatest insides are lost without something dependable to cling on to. Despite the nature of this message, no hate, no shade to the workers at this jimmy johns, because I have worked in the food service industry myself. I feel you all deeply and I know y'all just work there for extenuating circumstances. Shout out to yall, this is for comedic relief.
  • DP
    Don Peterson
    Oct 30, 2025
    5.0
    Best Sub I've had in quite a while. Looked EXACTLY like it does on TV commercials. They Do Not Skimp on quality !!
  • BB
    Brian Bratton
    Apr 5, 2023
    5.0
    Went here for the first time today. My sandwich was delicious, came in a jiffy, and just made my day that much better. These folks are making subway look bad! Would highly recommend.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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