Dunkin'

3.9
538 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harrisonburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
291 University Blvd, Harrisonburg, VA
22801, United States

Hours

Reviews

3.9
538 reviews
5 stars
278
4 stars
102
3 stars
61
2 stars
29
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rudeness and poor handling of orders.

Food Quality

There are significant concerns about food quality, with reports of stale donuts, burnt items, and incorrect orders being common.

Cleanliness

Cleanliness is a recurring issue, with some customers noting dirty restrooms and unsanitary practices by staff.

Order Accuracy

Many customers express frustration over incorrect orders, indicating a lack of attention to detail in fulfilling requests.

Pricing

Customers find the prices to be high for the quality of food and service received, leading to dissatisfaction.
  • RK
    Rebekah Kimble
    6 days ago
    1.0
    Wondering if it’s typical practice to jog and lock the doors at 7:52 when you see a customer walking toward to door.. in the rain. Yes, she made eye contact and locked the door almost in our faces. Incredibly rude. We weren’t going to stay - just wanted coffee. Starbucks closes at 9 .. so that’s where we are heading.
  • JK
    John Kenney
    Nov 4, 2025
    5.0
    Coffee was hot and fresh. Courteous service
  • JS
    James Sambets
    Sep 15, 2025
    5.0
    Always good sweet food and awesome coffee with numerous coffee variations
  • VV
    Valley View
    Sep 11, 2025
    1.0
    Wow… Dunkin’ really let me down today 😡 I ordered avocado toast and hash browns — the avocado was SOUR and spoiled, and the hash browns were soggy like they’d been stepped on. Absolutely disgusting, especially for breakfast time! I went back and showed them, and at first they told me “we don’t do refunds.” Excuse me?! If you’re serving this, you eat it then! Only after that did they finally refund me. It’s not about the $8 — it’s about serving fresh food and respecting customers. Management seriously needs to wake up, pay attention to quality, and actually learn how to apologize and make things right.
  • KR
    Kaly Moreno Robles
    Sep 7, 2025
    2.0
    I ordered a toasted plain bagel with creamed cheese and an avocado toast with bacon (paid an extra DOLLAR for bacon.) When I got home, I opened the bag to see a bacon egg and cheese bagel and no bacon on the avocado toast. I would’ve rated 1 star but the bagel was yummy. However, this is not what I ordered and paid for. Even the receipt has my original order on it.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Harrisonburg, VA?

Dunkin' in Harrisonburg is open Monday to Saturday from 5:30 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.