Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Harrisonburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with many customers reporting rude and inattentive staff.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and missing food.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Several reviews mentioned that the food and drinks were not fresh or poorly prepared, leading to dissatisfaction.
Employee Attitude
While some employees received praise for their friendliness, many others were described as rude or dismissive, impacting the overall customer experience.
SM
S Morford
4 days ago
1.0
This location has the rudest staff. The red haired girl who works the drive through is the worst of the worst. I’ve visited several times and every time she is there she is nasty and rude.
GL
Gregory Lowdermilk
6 days ago
1.0
Was completely ignored. You need to pay attention to customers that walk in.
JG
Jasmine Grogg
6 days ago
1.0
There is one girl in particular that works here I believe her name is Kayla? I could be wrong, she has the pink hair.
I have never once gotten rude or an attitude with her but I am constantly met with a disgusting attitude from her. This morning I put in a pick up order using my company card so I needed the receipt. I ask this girl if I could have a copy she then proceeded to state “I don’t even know where it is” while showing me a pile of receipts thrown on the counter and immediately walked away. Another girl approached short blonde hair she was very nice and asked what I needed and I told her I really needed my receipt she looked through the pile and found it for me thankfully.
LD
Linda DiComo
Nov 6, 2025
5.0
It's hard to beat a DD! Great coffee and pastries.
CL
Caroline Long
Nov 4, 2025
1.0
The little girls who work at this location always have a HORRIBLE attitude and they speak to you like you’re stupid. One star because at least the coffee was correct.
What are the operating hours for this Dunkin' location?
This Dunkin' in Harrisonburg, VA is open from 5:00 AM to 8:00 PM Monday through Saturday, and 6:00 AM to 8:00 PM on Sunday.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both curbside pickup and delivery services for customer convenience.
What types of meals can I order at this Dunkin' store?
You can enjoy breakfast, lunch, and brunch offerings at this Dunkin' location.
What kind of menu items is Dunkin' known for at this location?
This Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and premium beverages.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play for a fast grab and go experience.
Does this Dunkin' have a drive-thru for easy ordering?
Yes, this location features a drive-thru service for quick and convenient ordering.
Are there any nearby hotels where I can stay if visiting this Dunkin'?
Yes, nearby hotels include Microtel Inn & Suites by Wyndham Harrisonburg, Ramada by Wyndham Harrisonburg, and Tru by Hilton Harrisonburg, convenient if you plan to visit Dunkin' during your stay.
What attractions are near Dunkin' for someone looking to explore after their visit?
Near this Dunkin', you can visit the Shenandoah Caverns, a historical landmark and popular attraction in the area.
Are there other food or convenience spots near this Dunkin' that I can check out?
Yes, nearby places to consider are The Sub Station Mexican Grill and The Sub Station & Rico's Tacos for Mexican cuisine, as well as 7-Eleven convenience stores.
How can nearby gas stations benefit customers visiting Dunkin'?
Customers can conveniently refuel at nearby gas stations like Exxon & Mobil Stations, Shell, and Teter's Exxon and Deli before or after grabbing their coffee at Dunkin'.