Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Harrisonburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
616 reviews
5 stars
271
4 stars
106
3 stars
62
2 stars
33
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, rude staff, and being ignored at the counter.
Staff Attitude
Many reviews highlighted the rude and unprofessional behavior of staff members, with specific employees being mentioned for their negative interactions with customers.
Order Accuracy
There were frequent complaints about incorrect orders, including wrong items being given and drinks not being made as requested.
Cleanliness and Freshness
Customers noted issues with cleanliness and the freshness of food items, including stale donuts and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and mentioned enjoying the coffee and donuts.
- JSJohn Neff-Warren (ShadowHunter117)Jan 3, 20262.0All but one of the workers on morning shift were standing around doing any and everything but there jobs
- SBSincerely, BeckyDec 26, 20251.0One black coffee order. I waited ten minutes. No one else inside. Then a line queued up behind me, and she took their orders and started making their sandwiches before just giving me my coffee. She has zero common sense. Two people manning a single drive through window and both ignoring the front counter. The speed of which things are run here is equivalent to snails swimming in molasses. Don’t come. It’s outrageously slow. No apologies, dreadful service.
- JBJessica BroniszewskiNov 27, 20251.0Girl with the pink hair is extremely rude. I was waiting at the register for 10+ minutes. I could tell they were busy and was understanding so I waited. When the girl with the blue hair came over I tried getting her attention, I just said excuse me. I was ignored twice. I walked over to the other side and asked the girl with the pink hair if someone was available to take my order. The response I got was “we’re kinda busy so someone isn’t just going to stand over there.” The response was unnecessary and hostile. I get you’re busy, but you haven’t even acknowledged me for the 10 minutes I’ve been standing here. Then the girl with the pink hair had the audacity to call me rude. Absolutely disgusting the way this girl acted.
- SMS MorfordNov 20, 20251.0This location has the rudest staff. The red haired girl who works the drive through is the worst of the worst. I’ve visited several times and every time she is there she is nasty and rude.
- JGJasmine GroggNov 18, 20251.0There is one girl in particular that works here I believe her name is Kayla? I could be wrong, she has the pink hair. I have never once gotten rude or an attitude with her but I am constantly met with a disgusting attitude from her. This morning I put in a pick up order using my company card so I needed the receipt. I ask this girl if I could have a copy she then proceeded to state “I don’t even know where it is” while showing me a pile of receipts thrown on the counter and immediately walked away. Another girl approached short blonde hair she was very nice and asked what I needed and I told her I really needed my receipt she looked through the pile and found it for me thankfully.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location?
This Dunkin' in Harrisonburg, VA is open from 5:00 AM to 8:00 PM Monday through Saturday, and 6:00 AM to 8:00 PM on Sunday.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both curbside pickup and delivery services for customer convenience.
What types of meals can I order at this Dunkin' store?
You can enjoy breakfast, lunch, and brunch offerings at this Dunkin' location.
What kind of menu items is Dunkin' known for at this location?
This Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and premium beverages.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play for a fast grab and go experience.
Does this Dunkin' have a drive-thru for easy ordering?
Yes, this location features a drive-thru service for quick and convenient ordering.
Are there any nearby hotels where I can stay if visiting this Dunkin'?
Yes, nearby hotels include Microtel Inn & Suites by Wyndham Harrisonburg, Ramada by Wyndham Harrisonburg, and Tru by Hilton Harrisonburg, convenient if you plan to visit Dunkin' during your stay.
What attractions are near Dunkin' for someone looking to explore after their visit?
Near this Dunkin', you can visit the Shenandoah Caverns, a historical landmark and popular attraction in the area.
Are there other food or convenience spots near this Dunkin' that I can check out?
Yes, nearby places to consider are The Sub Station Mexican Grill and The Sub Station & Rico's Tacos for Mexican cuisine, as well as 7-Eleven convenience stores.
How can nearby gas stations benefit customers visiting Dunkin'?
Customers can conveniently refuel at nearby gas stations like Exxon & Mobil Stations, Shell, and Teter's Exxon and Deli before or after grabbing their coffee at Dunkin'.