Wendy's

3.4
757 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Hardy, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hardy, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12890 Booker T. Washington Hwy., Hardy, VA
24101, United States

Hours

Reviews

3.4
757 reviews
5 stars
256
4 stars
155
3 stars
134
2 stars
53
1 star
159

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked items, cold food, and missing ingredients.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and restrooms.

Operational Problems

Customers experienced issues with the restaurant being out of menu items and confusion regarding operating hours.

Mixed Experiences

While some customers had positive experiences with food and service, many others reported significant dissatisfaction.
  • TD
    Tristan Domingues
    4 days ago
    5.0
    they had no cookies, summer and payton are the best employees. I WANT COOKIES
  • PJ
    Paula Jordan
    Nov 22, 2025
    1.0
    Food was terrible an employees are very rude went threw got chicken wrap an chilli an chilli was bowl grease an chicken in wrap was raw we are about to move to area an this is damn sure not good start totally disgusting
  • JS
    joshua stanley
    Nov 17, 2025
    1.0
    Stop by Wendy’s on Monday, November 17 to get my family dinner. I ordered two cheeseburgers, two chilies with cheese and ranch dressing and a chicken sandwich with no bacon and extra cheese. After checking the chicken sandwich, I found there was bacon on it, and I am allergic to red meat. I will go into anaphylactic shock if I eat meat or pork and have several times. Go back in and they remake the chicken sandwich this time with no bacon and also no extra cheese… I was not going back into the building a third time over a piece of cheese. After I get home, I realize there was no cheese on the chili and there was no ranch dressing in the bag for the chili either. In the last year, they have messed up more orders than they have done correctly for my family and we will not ever be going back to that location! It’s sad, my wife loves Wendy’s. Next time she wants Wendy’s, I will gladly drive to Roanoke. I do not leave negative Google reviews, But I can count at least three times this year I’ve had to go back inside and get an order corrected. Won’t happen again!!! Over $30 just to get my blood pressure up…
  • AG
    Adam Gooden
    Nov 17, 2025
    5.0
    Great food
  • RO
    Ridge Life Outdoors
    Nov 14, 2025
    1.0
    Hours say until 12… we went to the drive through at 11pm and the person on the other end said “just to let you know we already closed the kitchen so if you order food it will take a while”… why would you close the kitchen at 11 when your a restaurant that’s open until 12? That makes no sense. Sounds like people who just wanted to leave early.

Frequently Asked Questions About Wendy's

Is Smith Mountain Lake Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Hardy, VA?

The drive-through at Wendy's in Hardy, VA is open daily from 6:30 AM to midnight.