At Wendy’s in Hardy, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hardy, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Inconsistency in food quality was noted, with some meals being cold, overcooked, or missing items.
Cleanliness
Multiple reviews highlighted the need for better cleanliness in the restaurant, including dirty floors and unsanitary conditions.
Staff Attitude
Many customers experienced unprofessional behavior from staff, including lack of greetings and dismissive attitudes.
Order Accuracy
Numerous complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
JS
joshua stanley
Nov 17, 2025
1.0
Stop by Wendy’s on Monday, November 17 to get my family dinner. I ordered two cheeseburgers, two chilies with cheese and ranch dressing and a chicken sandwich with no bacon and extra cheese. After checking the chicken sandwich, I found there was bacon on it, and I am allergic to red meat. I will go into anaphylactic shock if I eat meat or pork and have several times. Go back in and they remake the chicken sandwich this time with no bacon and also no extra cheese… I was not going back into the building a third time over a piece of cheese. After I get home, I realize there was no cheese on the chili and there was no ranch dressing in the bag for the chili either. In the last year, they have messed up more orders than they have done correctly for my family and we will not ever be going back to that location! It’s sad, my wife loves Wendy’s. Next time she wants Wendy’s, I will gladly drive to Roanoke. I do not leave negative Google reviews, But I can count at least three times this year I’ve had to go back inside and get an order corrected. Won’t happen again!!! Over $30 just to get my blood pressure up…
RO
Ridge Life Outdoors
Nov 14, 2025
1.0
Hours say until 12… we went to the drive through at 11pm and the person on the other end said “just to let you know we already closed the kitchen so if you order food it will take a while”… why would you close the kitchen at 11 when your a restaurant that’s open until 12? That makes no sense. Sounds like people who just wanted to leave early.
JH
Juanita Hudson
Oct 22, 2025
3.0
Food was ok...I was extremely disappointed that they discontinued the sweet tea. Told me that they have fountain machines with gold peak. Their tea was the reason I went. Will not return.
RW
Randy Wade
Oct 19, 2025
3.0
It was a Wendy's. There is nothing overly exciting about the drive through experience at a chain restaurant. Maybe season your fries?
DM
dean mcdaniels
Oct 12, 2025
5.0
The lady at the window acted like I was an inconvenience to serve me at drive thru and when I checked my bags had turn around and go back to drive thru to get the rest of my order .It seems they always leave something out .ALWAYS CHECK YOUR ORDER
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hardy, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hardy, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 721-5000.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Smith Mountain Lake Wendy’s serve breakfast?
Yes, this Wendy’s location in Hardy, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Hardy, VA?
The drive-through at Wendy's in Hardy, VA is open daily from 6:30 AM to midnight.
Does Wendy's Hardy location offer breakfast?
Yes, this Wendy's location serves breakfast, including breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app.
What payment options are accepted at Wendy's Hardy?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Does Wendy's Hardy have a drive-through and dine-in option?
Yes, Wendy's Hardy offers drive-through service as well as dine-in seating.
How can I contact Wendy's Hardy location for questions or feedback?
You can call Wendy's Hardy directly at (540) 721-5000 or reach the Customer Care team via their Contact page or at 888-624-8140.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available at order.wendys.com or the Wendy's mobile app by selecting the Hardy location.
Is there another fast food restaurant near this Wendy's location?
Yes, another Wendy's fast food restaurant is nearby, offering similar quality meals for your convenience.
What nearby places can be useful if I'm visiting Wendy's in Hardy?
Nearby, you can find Kroger Fuel Center for gas and coffee, Blue Ridge Dental Group SML for dental services, and El Toreno Mexican Bar and Grill for a Mexican dining option before or after your visit to Wendy's.
Are there any nearby financial services close to Wendy's Hardy location?
Yes, Coinme ATM, BB&T ATM, and several banks like Dabareiner Wealth Management Group, Truist, American National Bank & Trust Company, and Atlantic Union Bank are close by for your financial needs.