UR Pizzeria in Hampton, VA is a family-owned Italian restaurant that has been serving the community since 2016. They pride themselves on using fresh ingredients and making everything from scratch, including their pizza dough and sauce. UR Pizzeria offers a wide variety of menu items, including pizzas, strombolis, calzones, pasta dishes, subs, sandwiches, salads, and desserts. UR Pizzeria is committed to providing their customers with the best possible dining experience, and they offer delivery and catering services to make it even easier to enjoy their delicious food.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.