This profile is uncertified and using publicly sourced data
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Business Details
About
BakeryCoffee ShopIce Cream ShopSandwich Restaurant
We're located at 4181 William Styron Square in the Port Warwick area of Newport News and 19 Mellen St. in Hampton! We specialize in Wedding Cakes, Birthday Cakes, Graduation Cakes, Baby Shower Cakes, cookies, and other bars. We offer 18 to 20 cupcake flavors per day. If you want a cupcake, we've got you covered!
Location
Hours
MondayClosed
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.