Wendy's

3.2
458 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1006 Settlers Landing Road, Hampton, VA
23669, United States

Hours

Reviews

3.2
458 reviews
5 stars
152
4 stars
74
3 stars
60
2 stars
36
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment over the freshness and presentation.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and food preparation areas.

Staff Attitude

Several customers noted that staff members displayed a lack of professionalism and care, with some being rude or dismissive.

Inconsistency

The quality of service and food varied greatly, with some customers having positive experiences while others faced significant issues.
  • MK
    Mario Keeling
    Nov 6, 2025
    5.0
    It was cool I'm sure because it so close to a college
  • LM
    Lisa Mack
    Oct 26, 2025
    5.0
    Great service Thanks to Olivia and Navi sweet ladies thanks!
  • JM
    Joseph Murawski
    Oct 25, 2025
    1.0
    I was unable to deliver a DoorDash order from this location because the lady at the drive through insisted I come inside even though there was no place park due to homecoming at Hampton University. When I pointed this out, she had an attitude about it. I guess she never learned how to use common sense.
  • JR
    juan ramirez
    Oct 24, 2025
    4.0
    Great place
  • BS
    Brittany Spera
    Sep 1, 2025
    1.0
    So, I haven't had Wendy's in years. Didn't even know this Wendy's was so close to my house so I was excited to have it after a long time. It took 35 mins to get our food and there wasn't anyone in here besides maybe 3 other people at the time.. all looked annoyed so I'm assuming they were waiting for to long themselves. My burger was missing so when I approached the counter no one came up they were arguing with eachother, I think the manager had told a girl ( a lot of piercings) there wasn't a need for an attitude.. she def had a bad attitude and everyone just seemed a bit .. non cohesive and responsive- no one could figure out about my burger, couldn't get the rest of people's orders together either. As more people came one, one person left and everyone was kinda just looking at eachother like unsure if they should walk out too lol. finally got my burger but it had a weird smell, my fries were cold .. no one seemed to want to be there and I was so grossed out by the soggy cold fries I was scared to eat my burger and threw it out as if they can't get it together and work together as a team .. I wasn't confident the burgers was fresh either. Won't come here again.

Frequently Asked Questions About Wendy's

Is 1006 Settlers Landing Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.